System Administrator III- TS/SCI Fullscope Poly Fort Meade, MD
Role description: System Administrator III:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Our BenefitsDigiFlight's competitive benefits package allows employees to manage their personal and professional portfolios through a variety of features and programs. Our benefits include:
- Health, Dental, Vision, and Flexible Spending Account
- Paid Time Off (PTO)
- 11 paid holidays
- Tuition Education Assistance
- Professional Development
- 401(k) retirement plan
- Life insurance and short- and long-term disability insurance
- Employee Referral Program
- Marketing Incentive Plans
