Bachelor's degree in a technical discipline or equivalent experience (14 years total with 4 years additional SA experience).
In-depth experience in troubleshooting IT systems.
DoD 8570 compliance with IAM Level I certification required (e.g., Security+ CE).
Active Top Secret/SCI with Full Scope Polygraph security clearance required.
Experience managing UNIX and Windows operating systems.
Responsibilities
Support implementation, troubleshooting, and maintenance of IT systems.
Manage day-to-day operations and monitoring of client/server/storage/network devices.
Provide Tier 1 and Tier 2 problem identification, diagnosis, and resolution.
Communicate status updates to agency management and internal customers.
Configure and manage UNIX and Windows operating systems, ensuring integrity and performance.
Optimize system operations and perform capacity analysis and planning.
Assist users in accessing and utilizing IT systems.
Benefits
100% company-paid medical, dental, and vision premiums for employees and eligible dependents.
401(k) with immediate vesting and an 8% total company contribution.
Up to 20 days of flexible paid time off (PTO) and 11 paid floating holidays.
Flexible work schedules, including options for flex time and compressed work periods.
Full Job Description
Requisition ID: 5506
Standard Title:
Required Security Clearance: Top Secret/SCI with Full Scope Polygraph
Location: Columbia, MD
Work Type: On-Site
Shift: First
Referral Eligibility: Eligible
U.S. Citizenship Required? Yes
Position Summary
Base-2 Solutions is seeking a System Administrator 2 to support the implementation, troubleshooting, maintenance, configuration, monitoring, operation, and problem resolution of IT systems and infrastructure, including UNIX and Windows operating systems, network components, and client/server/storage/network devices. Essential Duties and Responsibilities
Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
Provide support for implementation, troubleshooting and maintenance of IT systems.
Manage the daily activities of configuration and operation of IT systems.
Provide assistance to users in accessing and using IT systems.
Optimize system operations and resource utilization, and perform system capacity analysis and planning.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Required Qualifications
Meet an applicable education and experience pathway in the equivalency section for SA experience on programs and contracts of similar scope, type, and complexity.
Provide in-depth experience in trouble-shooting IT systems.
DoD 8570 compliance with IAM I is required.
Preferred Qualifications
None specified.
Required Education and Experience Equivalency
Bachelor's degree in a technical discipline from an accredited college or university with Ten (10) years' experience as a SA on programs and contracts of similar scope, type, and complexity is required.
In lieu of a Bachelor's degree with Four (4) years of additional SA experience may be substituted for a total of fourteen (14) years.
Required Certifications
DoD 8570 IAM Level I certification required - one of: CAP, CND, Cloud+, GSLC, Security+ CE, HCISPP.
Required Security Clearance
Active Top Secret/SCI with Full Scope Polygraph
Pay & Benefit Highlights Compensation
Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
Employee referral bonuses up to $10,000 per hired referral.
Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).
Health
100% company-paid medical premiums for employees and eligible dependents.
Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
100% company-paid dental premiums for employees and eligible dependents.
100% company-paid vision premiums for employees and eligible dependents.
Income Protection
100% company-paid premiums for short-term disability.
100% company-paid premiums for long-term disability.
100% company-paid premiums for accidental death & dismemberment (AD&D).
100% company-paid premiums for life insurance up to $200,000.
Retirement
401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
401(k) pre-tax and Roth options.
Leave
Up to 20 days of flexible paid time off (PTO).
11 paid floating holidays.
Work-Life Balance
Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).
