Customers Bank

SVP, Relationship Manager, Team Lead - LA

Customers Bank$200K — $250K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent required, with 10+ years of experience in commercial banking or related field.
  • Expertise in negotiating complex credit structures and closing significant transactions.
  • Thorough understanding of commercial banking products and treasury services with formal credit training.
  • Working knowledge of Capital Markets, including Loan Syndications and Debt Capital Markets.
  • Strong prospecting skills to cultivate new client relationships and referral sources.
  • Established local client roster preferred for immediate impact.
  • Proven track record in building and sustaining partnerships with internal and external stakeholders.

Responsibilities

  • Prospect and acquire new commercial clients for loans, deposits, and treasury management.
  • Negotiate terms to successfully onboard quality assets and manage complex credit structures.
  • Review and analyze financial information to inform decision-making.
  • Maintain positive client relationships to ensure retention and growth.
  • Cross-sell additional bank products and services to enhance client offerings.
  • Engage actively in community networking to enhance the bank's presence and reputation.
  • Collaborate with credit partners to manage loan portfolios effectively, addressing delinquency and renewals.

Benefits

  • Comprehensive health and wellness program options.
  • 401(k) plan with company match to support retirement savings.
  • Generous paid time off policies to promote work-life balance.
  • Opportunities for professional development and ongoing training.
  • Supportive and dynamic work environment fostering team collaboration.
Full Job Description
Salary range: An annual salary range of $200,000 - $250,000 is what we expect to pay for this position, based on overall skills and experience.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

What You'll Do:

As an SVP Senior Relationship Manager, Team Lead, you will be responsible for building out the commercial middle market portfolio, soliciting and closing new, profitable business, and expanding the in-market team in alignment with the strategic growth plan set forth. The successful candidate will have strong marketing skills and a broad network, as his/her primary responsibility will be new business development, including lead generation, and relationship management.

We are looking for a highly motivated, strong communicator, who thrives in a fast-paced environment.

Responsibilities:
  • Prospecting new commercial clients (loans, deposits, treasury management)
  • Structure/Negotiate terms and conditions to successfully onboard quality assets
  • Review and analyze financial information
  • Establish and maintain positive relationships to ensure client retention and future growth
  • Cross-sell other bank products and services
  • Active involvement and networking in the community with ability to represent the bank
  • Collaborate with credit partners to monitor and proactively manage all aspects of the loan portfolio including loan delinquency, loan reviews, renewals and work with Special Assets team, when appropriate


What Do You Need?
  • Bachelor's degree or equivalent and 10+ years of related work experience
  • Ability to independently negotiate complex credit structures and close large transactions
  • Comprehensive knowledge of commercial banking and treasury products, services and completion of formal credit training.
  • Working knowledge of Capital Markets, including Loan Syndications and Debt Capital Markets.
  • Strong prospecting capabilities , with the ability to cultivate new relationships and referral sources
  • Ability to bring in an established local client roster
  • Experience building and maintaining internal and external partnerships/centers of influence
  • Meet and exceed regional and bank loan production and performance goals
  • Strong analytical skills, with the ability to review, analyze and assess complex financial information
  • Excellent written and oral communications


Technology Skills:
  • Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications.
  • Incorporation of AI, as necessary, to enhance job performance and efficiency.

About Customers Bank

Customers Bank is a full-service bank that provides a range of financial products and services to individuals, businesses, and institutions. The bank offers checking and savings accounts, loans, mortgages, credit cards, and wealth management services, among others. Customers Bank operates through a network of branches and ATMs in several states, including Pennsylvania, New York, New Jersey, Rhode Island, Massachusetts, New Hampshire, and Illinois. The bank is known for its innovative digital banking solutions, such as its mobile app and online banking platform, which allow customers to manage their accounts and transactions from anywhere, anytime.
Learn more about Customers Bank
Size
1,200 employees
Industry

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