Bachelor's Degree or equivalent from a four-year college.
3+ years of Trust Operations or Wealth Advisory Administration experience, including 2 years in a management role.
Strong knowledge of FDIC regulatory requirements and banking/accounting functions.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to learn new software applications quickly.
Excellent oral and written communication skills with a strong client service orientation.
Strong math skills for practical applications.
Responsibilities
Balance and reconcile the GlobalWealth ES (GWES) system daily, monthly, and annually.
Supervise posting of security trades and income processing.
Reconcile assets held at custodians and brokers.
Set up and close accounts on GWES, overseeing asset collection and delivery.
Produce customer statements and tax forms, coordinating with outside tax preparers.
Manage department audits and produce necessary audit packages.
Train and supervise Operations staff.
Benefits
UnitedHealthcare (UHC) Medical coverage.
Dental and Vision coverage through Guardian.
Employer-paid Life Insurance, Short- and Long-Term Disability.
401(k) with employer match.
Voluntary employee-paid options like legal coverage and pet insurance.
Full Job Description
Job Type
Full-time
Description
The Manager of Trust Operations is responsible for the daily operations activities of the Bank's Trust and Wealth Management Department including recordkeeping, documentation of trust account transactions, risk management oversight, and operations compliance.
Key Responsibilities
Balance and reconcile GlobalWealth ES (GWES) system on a daily, monthly and annual basis. Ensuring accurate and timely processing of all trust operations transactions and activities.
Supervise the posting of all security related trades, income processing, and capital structures transactions.
Reconcile assets held at custodians, brokers, mutual funds and DRP agents.
Set-up new accounts on GWES and oversee the collection of all incoming assets.
Close accounts on GWES and oversee the delivery of all outgoing assets.
Produce customer statements.
Produce tax forms including 1099 and 5498 forms and tax files for electronic filing requirements.
Coordinate with outside tax preparers to ensure tax returns are completed within filing requirement deadlines and K-1 forms are sent to the beneficiaries timely.
Manage all department and bank audits, as it relates to the Trust and Wealth Management Department including production of audit packages and operations related audit requests.
Produce year end IRA statements and distribution of IRA Required Minimum Distribution notifications
Oversight of online trust portal interface and mobile applications.
Train and supervise the Operations staff.
Provide reliable data processing and systems support for the GWES Accounting platform and ensure that all systems related software is current and functional.
Prepare management reports as assigned by the department head.
Where necessary, report and take corrective action for any non-compliance incidents.
Appropriately assess client and operational issues that need immediate attention and translate problems into practical solutions.
Provide/maintain appropriate levels of internal controls to minimize possible client impact as well as reputation risk.
Monitor and modify where necessary departmental policies and procedures, including the department Business Continuity Plan.
Must work well both independently and in a team environment and have an ability to independently provide satisfying and cost-effective solutions.
Other duties as assigned.
Requirements
Bachelor's Degree or equivalent from a four-year college. Three or more years of Trust Operations or Wealth Advisory Administration experience with at least two years in management or a supervisory capacity.
Experience with all facets of trust securities, with strong knowledge of FDIC regulatory requirements, banking and accounting functions, including but not limited to trading, investments, reconciliations, demand deposit accounts and electronic fund transfers.
Strong skills in Microsoft Office (Word, Excel, Outlook, etc.
Must have the ability to learn new software applications quickly.
Must have excellent oral and written communication skills and strong client service orientation.
Must be able to multi-task and handle large volumes of work and an ability to meet stringent deadlines with accuracy and efficiency.
Maintains personal composure and works effectively in deadline situations.
Reliable and trustworthy, displaying a strong personal commitment to successfully completing all projects.
Strong math skills - ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Experience with GlobalWealth ES accounting software preferred.
Pay Range and Benefits:
We are committed to providing pay and benefits that help employees stay healthy, supported, and prepared for the future.
Some of these include:
UnitedHealthcare (UHC) Medical coverage
Dental and Vision coverage through Guardian
Employer-paid Life Insurance, plus Short- and Long-Term Disability
401(k) with employer match
Voluntary, employee-paid options such as legal coverage, accident insurance, pet insurance & more
