Title: Surgical Account Manager (SAM)
Location: GTA
Reporting to: Regional Business Director - Surgical
Employment Type: Permanent, Full-Time (Remote)
Purpose:The Territory Manager for B+L Surgical products is accountable for all sales activity and customer relationships in existing and potential surgical accounts within the assigned territory. The purpose of this role is to promote and sell the B+L Surgical portfolio of products through meeting with surgical ophthalmology customers and uncovering their stated and unstated needs. Through continuous sales activity the Territory Manager is expected to develop strong relationships by key stakeholders and influencers in the buying process. Product responsibilities include the promotion and sales of the Bausch + Lomb Ophthalmic Surgical portfolio for both Anterior (Cataract), and Posterior (Vitreoretinal) solutions. This includes, but is not limited to; IOLs, phacoemulsification equipment/consumables, vitreoretinal procedural equipment/ consumables, viscoelastics, ophthalmic instruments, and also support in the lead generation of B+L Refractive Equipment and Digital Vision systems. The core customer targets are Ophthalmologists, Nurses, Purchasing/Procurement (in hospital and within SSO's) and various levels of hospital administration.
Principal Account Manager Responsibilities:- Manage the territory to meet each customer's needs through the sale of Bausch + Lomb Surgical products.
- Utilizing sales tools such as call planning tools, monthly sales reports, business plans etc. to identify customers' needs and develop a plan to execute against those needs
- Leverage Bausch + Lomb resources with the assistance of the Regional Sales Manager and Marketing Department
- Assist in the development and implementation of business plans and account specific programs designed to meet defined goals
- Develop and maintain product knowledge and value-added selling skills in accordance with established expectations and standards.
- Meet assigned monthly, quarterly, and annual sales targets to achieve revenue and profit goals.
- Develop and implement territory management plans to focus time and attention on high payoff activities.
- Work closely with Regional Sales Manager/ Marketing to design and implement tactical sales plans in order to execute product-marketing strategy within defined financial parameters.
- Meet reporting requirements including expense reports, mileage reports and sales reports.
- Support all Bausch + Lomb policies and procedures.
- Effective management and utilization of expense budgets as assigned.
Required Skills:- 3-5 years' experience in hospital and medical sales.
- Experience in RFP tendering sales process.
- Post- secondary education, BSc preferred.
- Highly developed communication skills, both oral and written (English and French)
- Ability to travel extensively within the geographical territory and sometimes throughout Canada for meetings/conferences.
- Valid driver's license and insurability.
Preferred Skills:- Ophthalmic, Refractive, Operating Room experience are strongly preferred.
For Canada locations that require disclosure of compensation, the starting pay for this role is between $90,000.00 and $110,000.00. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors
The masculine is used in this publication without prejudice for the sake of conciseness.
