Amazon

Supply Chain Manager, OTS-Supply Chain

Amazon$103K — $148K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in program or project management
  • 5+ years in supply chain management
  • Experience using data to drive improvements
  • Proven track record in end-to-end delivery and strategy ownership
  • Ability to communicate effectively with senior leadership
  • Preferred: 2+ years in process improvements
  • Preferred: Master's degree or MBA in relevant fields

Responsibilities

  • Own all aspects of supplier management including performance and capacity planning
  • Maintain supplier scorecards and lead quarterly business reviews
  • Monitor and resolve supply disruptions with relevant teams
  • Identify and mitigate risks in the supply chain
  • Develop product roadmaps in collaboration with engineering and product teams
  • Communicate forecast and capacity requirements effectively
  • Implement automated processes to enhance supply chain operations

Benefits

  • Comprehensive health insurance (including medical, dental, vision)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement
  • Employee Assistance Programs (EAP)
Full Job Description
Role Overview

As a Supply Chain Manager, you will own end-to-end supplier management - from relationship development and performance governance to capacity planning and risk mitigation - ensuring our hardware supply chain scales with Amazon's global operations.

What Success Looks Like

- Strong program management skills with the ability to drive cross-functional alignment

- Customer obsession - anticipating downstream impacts on operations teams

- Data-driven decision-making: extracting insights, identifying triggers, and communicating actions clearly and concisely

- Comfort operating in ambiguity while delivering structured, scalable outcomes

Key job responsibilities

Supplier Relationship & Performance Management

- Own end-to-end supplier relationships including performance governance, capability development, and capacity planning

- Maintain monthly supplier scorecards and lead quarterly business reviews (QBRs)

- Monitor supplier performance and resolve supply disruptions with purchasing/planning teams

- Identify and mitigate supply chain risks

Strategic Planning & Roadmapping

- Develop supplier product roadmaps and lifecycle plans in partnership with hardware engineering, technical operations, and product management

- Build mechanisms for communicating forecast and capacity requirements across sustaining and new product lines

- Participate in manufacturing and supplier cost reviews to ensure alignment with business objectives and cost avoidance targets

Process Improvement & Automation

- Define and implement automated processes that improve speed, accuracy, and scalability of supply chain operations

- Document and standardize workflows to reduce manual effort and enable global consistency

A day in the life

As a Supply Chain Manager, daily activities include monitoring supplier performance dashboards and resolving delivery exceptions each morning, followed by direct supplier engagement on open orders, capacity status, and risk mitigation. Midday focuses on cross-functional coordination with hardware engineering, product management, and planning teams on roadmaps, forecasts, and cost reviews. Afternoons are dedicated to updating supplier scorecards, analyzing performance trends, identifying automation opportunities, and documenting standardized workflows. The day closes with preparing QBR materials, updating risk registers, and prioritizing next-day actions - all ensuring Amazon's global hardware supply chain scales efficiently and disruptions are minimized.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience

- 5+ years of supply chain experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 103,900.00 - 148,400.00 USD annually

About Amazon

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Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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