The OpsTech Solutions - Supply Chain (OTS-SC) team plays a critical role in supporting Amazon's Worldwide (WW) Stores business by overseeing planning, purchasing, procuring, provisioning, assembling, shipping, deploying, and managing IT equipment. This team is responsible for facilitating new site launches, retrofits, expansions, relocations, colocations, decommissions, customer programs, and lifecycle programs.
Within this dynamic environment, the Supply Chain Mgr will play a crucial role for executing integrated planning activities across demand planning, supply planning, and production scheduling. The role requires hands-on ownership of planning processes to ensure equipment is available and deployed on time, in full (OTIF), and in alignment with evolving business needs.
The ideal candidate brings a strong mix of supply chain expertise, data fluency, and technical acumen. This includes leveraging AI/ML models to enhance forecast accuracy and optimize planning decisions, while driving process automation and systems integration at scale. Acting as a cross-functional bridge between business, operations, and technical teams, the Supply Chain Mgr will play a pivotal role in shaping how OTS-SC anticipates and meets demand with speed, precision, and agility.
Key job responsibilities
- Own and execute end-to-end supply chain planning across demand forecasting, supply planning, and production scheduling to ensure on-time, in-full (OTIF) delivery of IT hardware and infrastructure.
- Translate demand signals and business requirements into executable supply and production plans, collaborating closely with procurement, capital planning, and deployment teams.
- Develop and maintain data-driven forecasting models that integrate historical trends, project inputs, and operational constraints.
- Identify and mitigate planning risks including demand variability, supplier lead times, and production capacity limitations through proactive scenario planning and cross-functional alignment.
- Lead the development and enhancement of internal planning tools and applications that improve forecast accuracy, material visibility, inventory management, and automation of planning processes.
- Act as the functional owner and product lead for key supply chain systems-gathering requirements, defining roadmaps, and ensuring tools meet the evolving needs of users and stakeholders.
- Collaborate with technical teams (data engineering, software developers, BI/analytics) to build scalable solutions that integrate ERP, supply chain, and procurement systems.
- Drive the development and deployment of planning tools and dashboards using platforms such as Redshift, PowerBI, Quicksight, or Tableau to enable real-time visibility and decision-making.
- Leverage AI/ML models to enhance demand forecasting, anomaly detection, and exception-based planning to reduce manual workload and improve decision-making.
- Conduct user testing, implement feedback loops, and continuously iterate on tools and features to drive adoption and maximize impact across planning workflows.
- Partner with cross-functional stakeholders (Product, Operations, Finance, Engineering) to align tool development and planning strategies with broader business objectives.
- Monitor key planning and system adoption KPIs (forecast accuracy, fill rate, inventory turns, tool usage) and report findings in regular business reviews.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in complex problem solving, and working in a tight schedule environment
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 77,200.00 - 115,800.00 USD annually
USA, TX, Austin - 85,800.00 - 128,600.00 USD annually
