Supervisory Sector Enforcement Specialist

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Operations Support, CBP Watch, Communications Center Division located in Orlando, Florida.

Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Duties

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This position heads one of the Sector Operations teams within Communications Center of Operations Branch. This position directly supports the CBP mission and its focus on officer safety and the facilitation of secure mission-critical communications and information sharing.

This position starts at a salary of $106,437.00 (GS-13, Step 1) to $138,370.00 (GS-13, Step 10).

While serving as a Supervisory Sector Enforcement Specialist, your duties will include:

• Serving a second line supervisor and is responsible for coordinating and providing formal oversight for such initiatives as the FBI's National Crime Information Center (NCIC), the development of inter/interagency radio communications support guidelines, directives, and standard operating procedures; the formulation of criteria for software and hardware enhancements; the evaluation of radio network enhancements subsequent to their implementation; and conducting specialized training required by the center's Sector Enforcement Specialists.
• Serving as a resource to staff and representatives of the network user community regarding operational policies and procedures. Identifies and assesses the needs of individual network user agencies and recommends projects that should be undertaken by the center.
• Attending and represents the Branch, Division, and CBP at meetings with representatives of other federal, state, and local law enforcement agencies relative to the use and operation of CBP HF and VHF radio networks.

Supervisory Probationary Period: You may be required to serve an 18-month probationary period upon appointment.

Supervisory Training: All newly appointed second level Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include four weeks, in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

Qualifications

Experience: You qualify for the GS13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Coordinating law enforcement communications activities by supporting criminal-information programs, fugitive-location efforts, sector training, enforcement workups, and network-user authentication processes.
• Developing project action plans for secure high-frequency and very-high-frequency radio-network enhancements by identifying milestones, preparing evaluation criteria, and obtaining required stakeholder clearances.
• Analyzing radio-network operations, law enforcement information systems, communications-console procedures, and over-the-air rekeying activities to identify and document operational requirements.
• Preparing technical issue papers, correspondence, reports, and standard operating procedures addressing radio communications, information-sharing processes, and network-support requirements.
• Representing the communications center in meetings with federal, state, and local law enforcement partners by discussing radio-network operations, data availability, communications support, and interoperability requirements.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/16/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Shift Operations: Supervises an operation carried out on at least three fully staffed shifts 24x7x365 basis.

Constantly Changing Deadlines: Due to constantly changing and unpredictable conditions in work assignments, goals, and deadlines of the field agents/officers, that the center supports, the supervisor is required to constantly adjust staffing levels and re-prioritize work assignments.

Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.

• Veterans
• Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible
• Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance.

Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. Do notsubmit documents as a PDF Portfolios.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.