Supervisory CBP Officer (2nd Line- POE)

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, International Operations and Advisory Directorate (IOAD), International Field Office, Preclearance located in Toronto, Canada.

Deploy Abroad with IOAD: What to Know Before You Apply

Duties

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Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security.

Salary above excludes COLA. Please see here for specific COLA Rates.

This position starts at a salary of $93,444.00 (GS-13, Step 1) to $121,478.00 (GS-13, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance.

Typical work assignments include.

-Supervising, planning, directing, coordinating, assigning and evaluating all work activities regarding the full range of inspection, intelligence analysis, examination, and law enforcement activities relating to the arrival and departure of persons, conveyances, and merchandise at Ports of Entry.

-Interpreting the laws and regulations of Federal, state, and local agencies relating to the admissibility of people, cargo, and conveyances.

-Assigning or accomplishing assignments, projects, studies, or investigations intended to explore and resolving major operational and law enforcement problems, developing, improving, or installing new procedures.

-Supervising secondary inspections and examinations of persons and merchandise to include interviews, document reviews, additional law enforcement systems research, communication with other law enforcement agencies, observational techniques, heightened physical inspections, and the use of technology.

Note: Candidates that apply to this locationwill be considered as Supervisory CBP Officer ( 2nd Line) positions become available over the next two (2) years. Upon selection of an applicant, and if no entrance on duty date (EOD) has been set within 2 years, the tentative offer would expire (the 2-year period will begin after the completion of all requirements for the overseas assignment) and candidates would need to apply again for consideration. Tentative offer of employment is based on a projection of hiring needs, the existence of a vacant and funded position, the absence of any hiring restrictions, and any other controlling factors.

If going from a LEO Covered Position to a Secondary CBPO Enhanced Retirement Covered Position: Please be advised that when you enter on duty in this Secondary CBPO Enhanced Retirement covered position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section.

If going from a Primary CBPO Enhanced Covered Position to a Secondary CBPO Enhanced Retirement Covered Position and you have less than 3 years in a Primary CBPO Enhanced Covered Position: Please be advised that when you enter on duty in this Secondary CBPO Enhanced Retirement covered position you will no longer be covered under the Special Retirement System forCBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service. For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the

Responsibilities for Preclearance Employees Who Are Stationed in Canada with Privately Owned Vehicles: In accordance with 3 FAM 4124, All U.S. direct-hire Americans under Chief of Mission authority must obtain appropriate provincial vehicle registration, provincial license plates, provincial driver's licenses, and local insurance if they or their family members operate a privately-owned vehicle.

Tour of Duty: The employee will serve a two (2) year initial tour, with an opportunity for the Employee to apply for two (2), two (2) year extensions. As an exception to this general rule, tour duration is subject to the host country and the Department of State. At the end of the reassignment, you will be returned to a position at the same level as this Preclearance position. At the discretion of management, the assignment may be extended for additional periods, up to a maximum of six years. You may be returned at any time to your former position or to a different position of equivalent grade as this Preclearance position. Employees who have not served 2 years at a domestic duty station, subsequent to their initial overseas tour of duty, should not be considered for a second tour of duty in any foreign assignment.

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• You may be required to pass a background investigation and/or polygraph
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
• You must have taken the required CBP Officer Promotional Assessment and have a passing Total Score
• You and your dependents must pass a State Department medical examination
• You and your dependents must obtain a valid passport
• You must be able to obtain and maintain a CBP Travel Card
• You must attend a one to two-week FACT course in VA or WV prior to deployment
• DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
• Motor Vehicle Operation: You must possess the Ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required.
• This position is not covered under the bargaining unit.

Qualifications

You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

-Leading and directing port-of-entry operations involving the inspection, admissibility, enforcement, and facilitation processes for international travelers, cargo, conveyances, and international mail.

- Applying and interpreting immigration, customs, trade, agriculture, and related laws, regulations, policies, and procedures to resolve complex or sensitive operational and enforcement issues.

- Managing or overseeing risk-based inspection, intelligence, enforcement, and anti-smuggling activities to identify and address threats involving inadmissible persons, contraband, narcotics, or potential terrorist activity.

- Supervising through subordinate supervisors or team leads, including assigning work, evaluating performance, addressing employee conduct or labor-management issues, and identifying employee training and development needs.

- Coordinating with Federal, state, local, foreign-government, transportation-industry, and port stakeholders to resolve operational issues, maintain security, and support the lawful movement of people and goods.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Administrative Secondary CBP Officer (CBPO) Special Retirement Coverage (SRC) Requirement: This position meets the definition of secondary administrative CBPO SRC under the laws and regulations defined in 5 U.S.C. 8331 (31), Civil Service Retirement System (CSRS) and General Provisions for CBPO defined in 5 U.S.C. 8401(36), Federal Employees Retirement System (FERS). The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO SRC is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of this job. The conditions for coverage of a secondary position are contained in 5 C.F.R. § 831.1604 for CSRS and 5 C.F.R. § 842.1003 for FERS. As defined in 5 C.F.R. § 831.1602 CSRS and 5 CFR 842.1002 FERS, to be eligible for this secondary administrative CBP) SRC position you must have permanently served in a primary CBPO SRC position, e.g. Customs Inspector, GS-1890; Immigration Inspector, GS-1816; Canine Enforcement Officer, GS-1801; or CBP Officer, GS-1895.

Secondary CBPO Special Retirement Coverage: This is a secondary position subject to mandatory retirement under the special retirement provisions for Customs and Border Protection Officers (5 CFR 842.1003; 5 USC 8425(b), 5 USC 8335(b); and 5 USC 8412(d). Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions: moved directly from a primary position to a secondary position without a break in service; complete 3 years of service in a primary position; and, if applicable, have been continuously employed in a secondary position or positions since moving from a rigorous position without a break in service exceeding 3 days. For more information on required years of service and retirement age, click on this link If you have questions regarding your retirement coverage provisions, please contact the CBP Retirement Operations Center at (202) 863-6180.

The customs and border protection officer mandatory separation provisions of 5 USC 8425 do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/06/2026.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Polygraph Examination: The Supervisory CBP Officer (2nd Line- POE) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination.

Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package.

Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.

You must be admissible to the country you are selected for before a final offer is issued. Employees must select the locations of interest and review the admissibility requirements of those countries. You must certify that if accompanied, your family members, are admissible to enter and temporarily reside in the country. Follow this link to the admissibility requirements of each country.

You should review the below concerning inadmissibility:

• If you are not admissible to a specific country, your applications for that location will not be considered further.
• If your fail to certify that you have reviewed the admissibility requirements of the country you are applying for, your application will not be considered further. If you certify that you are admissible, and the Agency later learns that you were inadmissible, your application will not be considered further, and the Agency may pursue other appropriate action, as necessary.
• If you are selected and report to the country, and the Agency later learns that you were inadmissible, the Agency may curtail the assignment, and require you to return to your permanent position in the United States. The Agency may pursue other appropriate action, as necessary.

Any additional questions for applicants on Preclearance can be sent to: IOADStaffing@cbp.dhs.gov

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

NOTICE: THE TWO YEAR RETURN SERVICE PERIOD REQUIREMENT IS WAIVED FOR THIS ANNOUNCEMENT ONLY. Applicants who have NOT completed the required 2 year return service period after an overseas tour will be considered.

Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.