JOB OVERVIEWThe Supervisor, Vendor & Repair Services is responsible for executing FTAI's repair strategy within the Supply Chain function by managing supplier performance, repair activities, quality requirements, and product availability to support production and MRO/MRE operations.
This role provides leadership and direction for all LRU and Engine Accessory repair services, serves as the primary liaison with repair suppliers, and ensures operational objectives are achieved in support of FTAI Aviation's business goals.
Responsibilities:- Ensure the execution of repair strategies throughout the Repair Order Life Cycle, including same-day order processing, timely promise dating, on-time delivery performance, revised delivery date management, contract compliance, and purchase order discrepancy resolution.
- Provide leadership, coaching, and direction to the Vendor Repair Services team.
- Ensure daily shortages, deviations, and escalations are promptly resolved and effectively communicated to stakeholders.
- Lead vendor management calls and support daily operational reviews.
- Monitor supplier performance and drive accountability related to quality, turnaround times, cost, and service levels.
- Identify, implement, and monitor corrective actions to address supplier and operational issues.
- Collaborate with internal stakeholders to develop and deploy effective solutions related to repair orders, supplier performance, and material availability.
- Develop and implement robust, standardized, and repeatable processes that improve efficiency and effectiveness.
- Prepare reports, spreadsheets, presentations, and performance metrics for management reviews and business reporting requirements.
- Build and maintain strong working relationships with suppliers and cross-functional teams, including Operations, Programs, Contracts, and Supply Chain.
Qualifications:- Bachelor's degree in Supply Chain Management, Business Administration, or a related field preferred; equivalent experience will be considered.
- 8+ years of experience in supply chain, repair management, aerospace, or a similar industrial environment.
- Strong knowledge of Engine Repair Cycles, Maintenance Operations, and Aerospace Repair Management.
- Working knowledge of AS9110 standards is an asset.
- Strong leadership, problem-solving, and decision-making skills.
- Financial understanding of make-versus-buy and repair-versus-BER decisions.
- Ability to build effective relationships with suppliers and cross-functional stakeholders.
- Fluent in English and French, both written and spoken.
- Proficient with Microsoft Office and ERP/procurement systems.
- Self-motivated, customer-focused, and able to thrive in a fast-paced environment.
What we offer you:- Competitive compensation
- Time to recharge with vacation, personal days, holidays, and parental leaves
- Comprehensive Family Medical, Dental and Vision coverage available on your first day of employment
- Virtual Health Care (24/7 access to medical professionals)
- A Wellness Spending Account to aid in your wellness journey
- Employee & Family Assistance Program (EFAP) which includes free face to face counselling sessions
- Medical Travel Insurance
- Onsite fitness facilities at our main office locations
- A Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planning
Language Requirements in Quebec:Intermediate level knowledge of English is necessary to communicate with other company locations, partners and clients located outside Quebec, and to read, interpret, and produce documentation, correspondence, and reports in English as needed.
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