2+ years in military, law enforcement, or security operations center
Self-starter with leadership capabilities
Experience managing teams in high-pressure situations
Strong communication skills with executive leadership
Effective decision-making during emergencies
Proficient in Microsoft Office and security technologies
Responsibilities
Lead and manage a team of Security Operations Specialists
Supervise information collection from various electronic platforms
Oversee incident management and coordination with stakeholders
Ensure timely dissemination of situational reports
Manage personnel performance and compliance with procedures
Facilitate training and professional development for team members
Communicate informed recommendations to Corporate Security leaders
Continuously optimize standard operating procedures
Benefits
Comprehensive pay and benefits package
Support for employee well-being at every life stage
Opportunities for career growth and development
Training and professional development programs
Flexible working conditions based on operational needs
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking to channel your leadership skills into a critical security role? As Supervisor, Security Operations Center at Spectrum, you will guide a team dedicated to safeguarding company assets, coordinating incident response and providing timely intelligence to key stakeholders. Your expertise will ensure seamless operations and proactive threat management that directly supports Spectrum's mission to protect what matters most.
How You'll Make an Impact
Lead and manage a team of Security Operations Specialists to monitor and analyze incidents, identifying risks and threats to Spectrum assets
Supervise collection and assessment of information from multiple electronic platforms including phone, email, instant messaging, security access and video surveillance systems
Oversee incident management functions, ensuring coordination with stakeholders and initiation of cases in Spectrum's investigative management system
Ensure accurate and timely dissemination of information and situational reports to security leaders and stakeholders
Manage shift personnel performance and compliance with Spectrum standard operating procedures
Facilitate ongoing training and professional development for team members, supporting their growth
Communicate with Corporate Security leaders, providing informed recommendations on actual or potential risks and threats
Continuously review and optimize standard operating procedures for improved efficiency and effectiveness
Working Conditions
Office environment
Ability to work weekends and holidays based on operational requirements
What You'll Bring to Spectrum
Required Qualifications
Education
Bachelor's degree or equivalent experience
Experience
2+ years of equivalent military, law enforcement or security operations center work experience
Skills
Self-starter able to execute tasks and lead team members in all aspects of incident
Demonstrated experience leading a team during stressful situations by providing clear direction and guidance
Ability to manage team to work multiple priorities simultaneously, working efficiently and effectively under tight deadlines and in a stressful environment
Ability to effectively communicate with executive leadership and provide concise situational awareness and seek critical details and guidance when necessary
Effective decision-making ability during emergencies
Effective research and analytical skills
Effective documentation and written communication skills with the ability to prepare executive level situational reports
Effective oral communication skills with the ability to present incident details in a clear and concise manner to regional security leaders and executive level management
Effective computer proficiency in Microsoft office applications, GIS systems, and other open-source search engines and applications
Organization and planning skills
Technical competence for video and alarm monitoring systems
Effective interpersonal skills and ability develop and maintain working relationships with all levels of leadership
Preferred Qualifications
Experience
1+ years of supervisory or leadership experience
Skills
2+ years of experience working in an operations center
Working knowledge and experience with various security technologies, access control systems, incident management software, and other video surveillance software
Knowledge of security operations and procedures applicable to a 24-hour environment
Strong customer service and service delivery orientation
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
