Job Description
Provides a supervisory role in the support, or coordination of support, for systems or modules across multiple clinical and/or business functions. Demonstrates understanding of the impact IT has on business environment and is able to communicate it to the organization. This includes analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, testing and implementation for specific modules or applications. Makes judgments and takes any reasonable action required to accomplish agreed-to project objectives. This position requires significant capacity to manage multiple competing objectives and to communicate complex technical information in clear and unambiguous terms to management and the business units.
This is an onsite position located at the Mayo Clinic campus in Rochester, MN. The selected candidate is expected to work onsite during standard business hours, with occasional extended hours required to support projects or time-sensitive work that cannot be completed during the regular workday.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program
Qualifications
Bachelor's degree in relevant discipline with a minimum of 6 years relevant experience.
10 years relevant experience without a college degree will be considered.
Master's degree in a relevant discipline with a minimum of 4 years relevant experience.
Additional Qualifications:
Able to resolve complex problems and/or coordinate the resolution and communication across the organization as well as externally with various vendors and business partners.
Excellent interpersonal skills including conflict resolution.
License or Certifications:
RSA Supervisor: CIIP required within 2 years.
