What We're Looking For:
The Quality team is responsible for planning, organizing, leading and controlling the Operational Quality function relating to the assurance of the quality of incoming and outgoing product quality and customer satisfaction within a specific site or geography.

• Oversees the work of a mid-size team of Quality Assurance professionals.
• Directly oversee, schedule, and coordinate the daily activities of the site QC team.
• Select, train, coach, and evaluate personnel to ensure high operational efficiency, competency, and professional development.
• Ensure all team members are trained and certified on relevant Standard Operating Procedures (SOPs), Good Documentation Practices (GDP), test methods, and regulatory requirements (ISO 9001 / ISO 13485).
• Develop, implement, and maintain technical QC systems, inspection plans, and test procedures aligned with ISO 9001 and ISO 13485 standards.
• Define and enforce standards, methods, and acceptance criteria for inspecting, sampling, and evaluating incoming materials, in-process assemblies and finished products.
• Support internal quality audits and external regulatory/customer audits, facilitating audit responses and corrective actions.
• Assist in validation, verification and qualification of inspection tools, fixtures, gauges and test equipment.
• Establish, maintain and publish critical KPI's.
• Lead or support root cause investigations for non-conformances, OOS events, and customer complaints, drive CAPA's to closure.
• Spearhead Kaizen, Lean Six Sigma initiatives to reduce variation, eliminate waste, and optimize inspection cycle times.
• Directs and prioritizes process quality audit assignments for subordinate staff to ensure compliance with ISO 9001 and ISO 13485 standards.
• Selects, trains, coaches, and manages the performance and development of the team to ensure the efficient operation of the quality function.
• Performs SOX and QA audits and supports the organization with internal and external audit activities, particularly those related to QMS and ISO compliance.
• Supports the organization with ongoing QMS compliance, preparation, testing, and monitoring of conformance to established quality assurance processes and standards (including ISO 9001 and ISO 13485).
• Provides leadership with suggestions for continuous improvement initiatives to ensure the highest levels of quality and customer satisfaction are met.
• Establishes, gathers, analyzes, maintains, and distributes process quality results and metrics to drive consistency.
• Defines and specifies the implementation of standards, methods, and procedures for quality check evaluations.
• Understands the interests of other stakeholders and communicates appropriately to inform or engage others in the resolution of process non-conformances.
• Communicates process quality standards and major non-conformances across the organization.
• Manages the execution of assigned process improvement initiatives to achieve continuous improvement in all relevant Quality KPIs.

Preferred Education:

Associate's degree in a related field or equivalent supervisory expenence in a related industry

Preferred Work Experience:

6-9 years experience including minimum 1 year as team lead / supervisor

Key Skills and Competencies:

-Effective written and verbal communication skills

-Must possess strong problem solving, decisior>making and analytical skills -Intermediate level skills in MS Office and ERP systems

-Working knowledge of ISO standards and guidelines

-Knowledge of quality and statistical analysis tools and methodologies

Pay Range:
$76,640.00 - $114,960.00 Annual

Incentive Compensation:
In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.