The Supervisor of Web Development provides hands-on technical leadership and day-to-day supervision for the team responsible for Network Health's internal and external web applications, portals, APIs, and related web infrastructure. This working supervisor role balances employee coaching, work coordination, operational support, and direct technical contribution across .NET application development, Microsoft SQL solutions, integration services, and the secure software development lifecycle (SSDLC). The Supervisor partners with the Director IT Development, Information Security, Infrastructure, business stakeholders, and other application teams to deliver secure, reliable, accessible, and supportable web solutions aligned with organizational priorities and regulatory requirements.
Location: Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at our office in Brookfield or Menasha, and at your home office (reliable internet is required) in our hybrid workplace model.
Hours: 1.0 FTE, 40 hours per week, 8am-5pm Monday through Friday, on-call, after hours SME support required
Job Responsibilities:- Supervise assigned web development employees and contractors, including onboarding, training, work assignments, scheduling, coaching, recognition, and routine performance feedback. Partner with the Director IT Development and Human Resources on formal performance management, hiring, and employee relations matters
- Serve as a working technical leader who participates directly in solution design, development, code review, troubleshooting, testing, implementation, and production support when team capacity or technical complexity requires it.
- Coordinate the design, development, testing, documentation, deployment, and support of member and provider portals, public websites, internal web applications, APIs, interfaces, and responsive web solutions.
- Ensure team work follows established secure software development lifecycle practices, coding standards, documentation requirements, change management controls, testing expectations, and production release procedures.
- Lead structured peer reviews and provide technical guidance on application architecture, maintainability, performance, security, accessibility, and supportability.
- Coordinate CI/CD practices for web applications, including automated builds, testing, code quality checks, vulnerability scanning, and controlled deployment across development, test, and production environments.
- Partner with Infrastructure and Information Security teams on IIS configuration, application pools, certificates, DNS, web server standards, vulnerability remediation, and platform support. Escalate decisions that require broader architectural or infrastructure authority.
- Guide development and optimization of Microsoft SQL database objects, queries, and stored procedures supporting web applications, with attention to performance, reliability, data integrity, and security.
- Monitor application health, availability, responsiveness, logs, incidents, defects, and security findings. Coordinate triage, root-cause analysis, corrective action, and follow-up for production issues.
- Participate in Change Advisory Board activities and ensure releases include appropriate implementation, validation, communication, rollback, and support plans.
- Partner with business stakeholders, user experience resources, Marketing, Communications, and other technology teams to clarify requirements and deliver user-centered solutions aligned with branding, accessibility, and member or provider needs.
- Apply Section 508, WCAG, and ADA accessibility considerations to web solution design, development, testing, and remediation activities.
- Coordinate day-to-day work with vendors and service providers supporting web platforms, hosting, security tools, or content management systems
- Maintain team procedures, technical documentation, support guides, coding standards, and operational runbooks so applications can be supported consistently.
- Support estimation, work planning, roadmap development, and prioritization by providing technical options, dependencies, resource needs, and delivery risks.
Job Requirements:- Bachelor's degree in computer science, information systems, or related discipline. Relevant experience may be substituted for formal degree work at a rate of 2 years' experience for each year of formal degree work
- Minimum of 1 year of experience leading projects, mentoring developers, coordinating technical work, or serving as a technical lead
- Minimum of 5 years of professional experience in web application development or closely related software engineering roles using Microsoft technologies such as .NET, .NET Core, and Microsoft SQL.
- Healthcare or health insurance experience is preferred.
