The impact you'll have:

The Customer Solutions Architect Supervisor (CSAS) is a dynamic role that involves leading a team of Customer Solutions Architects (CSA) while driving product and service growth within their own book of business. This position is ideal for a driven individual who can effectively balance leadership responsibilities with individual contributor tasks and is intrinsically motivated to lead and mentor a team of Specialty Sales Executives.

What you'll do:

• Leadership: Oversee a team of 4-5 Specialty CSA's, including providing them with coaching and mentorship
• Strong execution of the Sales Management Process: Setting sales objectives and managing both leading and lagging indicators and KPIs to meet those business objectives.
• Regional alignment: Handling their book of business and ensuring they are driving overall professional and managed services growth within all the Region(s) they and their team align to
• Cross-functional Collaboration: Facilitating strong collaboration with various stakeholders including, Territory Sales Leaders, Partners, GTM and all other teams to ensure successful partnerships are formed and maintained
• Sales planning: Collaborate with your leader and team in designing sales territories and account targets while leveraging various reports
• Forecast Management: Tightly managing a 30, 60, and 90-day forecast.
• Performance management and analysis: analyze reports and KPIs to identify business trends to coach and mentor their team effectively and identify potential performance concerns. Address performance concerns with the assistance of your direct leader.
• Business Strategy: Collaborate with your leader to create and implement a business strategy to expand customer footprint, revenue, and profit in the sales team territory.
• Customer Experience: Participating in customer engagements and acting as an escalation point to customers, both internal and external, to constantly improve customer experience

What you'll bring to the table:

The successful individual demonstrates a passion for leadership and a strong technology services sales background. This is a new role, and the individual must be comfortable with ambiguity and demonstrate a growth mindset.

• Minimum of 5 years of sales experience and 3 years within Solution Sales.
• Must have a depth of knowledge of both Hybrid Cloud Product and Services, including Microsoft Cloud and Workplace Technologies
• Deep understanding of our Softchoice's services portfolio for Cloud, Workplace and Digital Acceleration
• Proven track record of overachieving services and managed services quota
• Strong communication and presentation skills

Compensation:

A reasonable estimate of the current base pay range for this position is $106,560 to $136,000+ 40% as target incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program
• Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.