Job DescriptionThe Compensation Supervisor coordinates and supervises activities of the Compensation Team, with specific responsibilities for the individuals that prepare cost estimates, tax equalisation services and tax payments, and certificate of coverage service. Further compensation scope as required for certain client engagements. Performs in a supervisory capacity leading, teaching, and coaching the team for optimal performance.
We are committed to fair and transparent compensation. The salary range for this role is based on several factors including experience, skills, and qualifications and is $85,000 to $95,000.
Essential Duties and Responsibilities- Oversees a team of compensation specialist and analyst roles delivering cost estimates, through preparation, audit and delivery of all service components to support the cost estimate and assignment letter and reporting.
- Additional service products include tax equalisation services and tax payments we well as certificate of coverage maintenance.
- Monitors for compliance to audit directives, client service level agreements, cycle time standards, quality goals, and client satisfaction targets.
- Closely monitors team workflow and adjusts strategies to prevent financial risks/penalties and adherence to deadlines.
- Responsible for the execution of process changes.
- Ensures that services and products are complete and in alignment with all deliverables and that discrepancies resulting from process breakdowns, missed/inaccurate payments, or payroll deviation from Graebel instruction are addressed and fully rectified.
- Supervises or assists with the resolution of escalations from Transferees/Assignees, Clients, Tax Providers, Operations other CFS internal business partners and others to insure issues are resolved timely and completely.
- Uses escalations as appropriate for additional staff training or to improve processes.
- Responsible for the onboarding and training of employees.
- Participates in the interview process . Completes performance and merit evaluations in a timely manner.
- Provides continued development and training opportunities to staff preparing them for additional responsibilities.
- Actively promotes team members' career goals and progression, ensuring informal feedback and formal appraisals/ one on ones are provided.
- Aids in goal planning and monitors internal reporting to ensure goals are accurate
Required Skills- Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents
- Ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
- Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
- Intermediate contact management skills
- Intermediate payroll systems skills
- Basic presentation/ Power Point skills
- Advanced spredsheet/ Excel skills
- Intermediate word processing/ typing skills
Required Experience- General educational background without high school completion
- Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school, with particular emphasis during high school in office skills, shop skills, or others.
- High school, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc.
- Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college.
- Four year college degree, or equivalent experience resulting in broad knowledge of a field related to the job, such as accounting, marketing, business administration, agriculture etc.
- Five year technical degree (i.e. bachelors) or equivalent experience required. In such fields such as engineering, science, computer engineering, etc preferred.
- 5-7 years related experience or training required
- 0-3 years related management experience required
COMPENSATION AND BENEFITS
As a testament to our commitment to diversity, equity, inclusion, and belonging, and in alignment with our commitment to fair and transparent compensation, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/ geographic location and range from $85,000 to $95,000.
At Graebel, where we truly value the exceptional contributions of our dedicated team-yes, that means YOU-we've crafted a benefits package with your success in mind. Enjoy a comprehensive benefits package including a 401(k) plan, top notch health insurance (covering medical, dental, and vision), and find support through our Employee Assistance Program. Enjoy well-earned breaks with paid time off that grows with your years of service to the company, paid holidays each year, and volunteer paid time off! Secure your future with life insurance and disability coverage. Join us to elevate your work life experience!
