5-7 years of experience in mid-market to enterprise account management
Strong communication skills with the ability to engage senior executives
Familiarity with B2B marketing and go-to-market strategies
Ability to translate ideas into high-impact content and narratives
Experience working with AI tools to enhance workflows
Highly organized and detail-oriented
Proactive self-starter with a bias toward execution and ownership
Responsibilities
Manage a portfolio of high-value SaaS customers with significant ACVs
Cultivate and maintain executive-level relationships with key stakeholders
Lead the onboarding and strategic engagement efforts to ensure customer success
Translate customer business goals into actionable content and GTM strategies
Extract insights from executive interviews to shape effective messaging
Utilize AI systems to produce and refine LinkedIn content
Drive consistent customer progress and ROI through effective engagement
Benefits
Competitive total compensation aligned with personal impact
Meaningful equity potential as part of the founding team
Comprehensive health insurance coverage (medical, dental, vision)
401(k) plan with company contribution
Monthly wellness and meals stipend
Relocation support for those moving to San Francisco
Opportunity for direct access to company founders and leadership
Fast career progression and collaborative culture within a startup environment
Annual company-wide off-sites for team building and strategy
Full Job Description
Strategic Account Manager
Location: San Francisco (in-person, in-office, full-time ONLY)
Compensation: $130K-$160K base + $25K-$250K in cash bonus + top of market equity
What You'll Do
Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above
Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders
Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value
Translate customer business goals into ever-evolving GTM strategy and LinkedIn content strategy to maximize customer revenue
Interview executives and extract insights to shape positioning, messaging, and narratives
Use Virio's AI-powered systems to generate high-quality LinkedIn content at scale
Add final human-layer taste and polish to ensure content quality, voice, and performance
Ensure customers see consistent progress, outcomes, and ROI through LinkedIn channel and GTM as a whole through partnership with Virio
Ensure best in class GRR and NRR via renewals and expansions
Important: Find creative solutions to drive revenue for your clients businesses and make Virio indispensable - assist with outbound LinkedIn messages to ICPs who engage, find conferences/podcasts/webinars for the founder/Face of Content to speak at, coordinate successful launches, etc. like a valuable GTM partner/consultant.
What Makes You a Great Fit
Mid-market to enterprise account management - Experience managing complex B2B accounts across mid-market to enterprise segments
Executive presence & communication - Strong, credible communication skills with the ability to persuade, lead and engage senior executives
B2B marketing & GTM fluency - Strategic understanding of B2B marketing, content, and demand generation
Content and storytelling instincts - Ability to translate raw ideas into clear, high-impact narratives
AI-native execution - Comfortable using AI tools to scale workflows and output
Operational organization - Highly organized and detail-oriented with consistent follow-through
Execution-first ownership - Bias toward action with strong ownership over outcomes - we often say we're "willing to run through walls for our customers"
Traits That Thrive at Virio
High agency & proactivity - Takes initiative and moves forward without waiting for perfect process
Startup intensity comfort - Comfortable operating amid real startup chaos and pace
Executive calm & credibility - Calm, clear, and trusted in interactions with senior executives
Low ego & accountability - Takes full ownership and accountability for outcomes
Customer impact motivation - Driven by customer outcomes and long-term relationship building
Benefits
Work directly with the CEO
Competitive total compensation aligned to impact and ownership
Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio
100 percent paid medical, dental, and vision insurance
401(k) plan
Monthly wellness and meals stipend ($1k)
Relocation support for San Francisco
Company-wide annual off-sites
High ownership, high trust, and fast career progression alongside world-class client partners
In-person culture with deep collaboration and shared standards
This is a full-time, on-site role based in San Francisco with the team coming in 6 days/week. We do not offer hybrid or remote positions.
