5+ years of sales experience in medical devices or B2B/B2C environments
Bachelor's degree or equivalent experience
Exceptional sales, negotiating, and closing skills
Experience with Salesforce or similar CRM platforms
Strong communication skills for cross-channel collaboration
Motivated with a focus on execution and continuous improvement
Ability to travel within the territory as needed
Responsibilities
Drive ResMed brand prescriptions and identify referral opportunities
Develop and maintain strong client relationships to enhance brand preference
Understand client and patient needs to support the patient journey
Shift clinical preference from diagnosis to long-term patient success
Plan and execute strategies to promote client adoption of ResMed solutions
Collaborate with support teams throughout the sales process
Represent ResMed as a subject matter expert on product offerings
Benefits
Supportive and inspiring work culture
Focus on diversity and inclusion
Encouragement of individual expression and innovative ideas
Commitment to respond to every applicant
Full Job Description
Job Description
We are looking for a dynamic Strategic Account Manager to join our regional team. This person will be responsible for driving ResMed brand prescriptions and managing strong relationships with our company's key clients.
The ideal candidate for this role would be located within a reasonable distance of (Upstate New York) Rochester and/or Syracuse New York . Relocation assistance is not available.
Key deliverables include planning, positioning and strategic marketing of ResMed solutions with referral sources, including but not limited to physicians, sleep labs and other. In addition, building rapport with clients to drive adoption of ResMed brand as clinical preference.
Let's talk about Responsibilities:
Drive durable ResMed brand prescriptions, identify referral opportunities, and increase patient funnel by leverage existing solutions
Develop and maintain solid relationships and engagement with clients to drive ResMed branded prescriptions as direct clinical and operational preference
Acquire a thorough understanding of client and patients' needs to instill ResMed branded solutions from beginning to end of patient's journey and to reduce fallout in the patient journey
Shift client's clinical preference from diagnosis basis to patient's long-term success
Plan and execute strategies with specialists to drive client adoption of ResMed branded solutions
Collaborate with support teams through sales process and long-term implementation of solution(s) using Customer Relationship Management (CRM) system.
Professionally represent ResMed as the subject matter expert on the broad portfolio of products and solutions.
Let's talk about Key Skills:
A data driven mindset to identify how to effectively increase customer funnel
Ability to interpret key data/reports to clinically and constructively increasing shares
Analyze client data to understand patient and provider relationship to offer ResMed brand solutions
The ability to develop a strong business acumen, build trust and creditability with client and gain their adoption to ResMed solutions and products as primary preference
Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs
Qualifications and Experience:
Required
5+ years of sales experience plus a bachelor's degree or equivalent experience
Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)
Exceptional sales, negotiating and closing skills
Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform.
Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration
Motivated, execution and results focus with accountability for continuous improvement.
Team player with strong work ethic and a can-do attitude.
Ability to travel throughout territory as necessary to achieve results
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
About ResMed
ResMed is a global leader in the development, manufacturing, and marketing of medical devices and software solutions for the treatment of sleep apnea, chronic obstructive pulmonary disease (COPD), and other respiratory disorders. The company's products include continuous positive airway pressure (CPAP) machines, masks, and accessories, as well as ventilators and other respiratory care devices. ResMed serves patients and healthcare providers in more than 140 countries worldwide. The company was founded in 1989 and is headquartered in San Diego, California.