Montreal / Hybrid
READ BEFORE APPLYINGTo ensure a quality match for this senior role, please only apply if you meet the criteria listed below :
- Experience: 5 to 10 years, including 2 to 3 years of experience in Key Account Management specifically within Hospitality, OTA, or Revenue Management.
- Languages:Native or perfectly bilingual English speaker (absolute requirement for the NA market).
- Data Fluency: Proven ability to turn complex data into growth. Expert-level use of CRM and BI tools (Tableau).
- Strategic Networking: Confident navigating complex organizations and negotiating with high-level stakeholders (C-level/HQ).
YOUR FUTURE TEAMDayuse is looking for its next Strategic Account Manager to join our Sales & Account Management team based in our Montreal office. You will report to Yves, Regional Director North-America.
You will be part of an international, ambitious, and data-driven team at the core of Dayuse's engine. You will work daily with the Customer Service, Business Development, Data, and Marketing teams to turn every hotel into a success story.
YOUR IMPACTThe Strategic Account Manager will manage some of the largest and most important accounts of the Region, focusing on growing their business with Dayuse through performance analysis, product promotion, supply optimization, and strategic planning.
He/She will be responsible to engage with these Chains and Management Companies at many levels, from HQ to Regional stakeholders as well as hotel level contacts.
YOUR DAY-TO-DAY MISSIONS- Relationship Management & Strategic Mapping: Build and nurture deep-rooted relationships with key decision-makers and influencers within headquarters, regional divisions, and individual hotels.
- Performance Consulting: Analyze sales data, create bespoke reports, and advise partners on growth levers (availability, conversion rates, pricing strategies, and time-slot optimization).
- Strategic Account Planning: Co-create and execute joint strategic roadmaps with partners, setting mutual objectives and clear milestones.
- Product Advocacy: Act as an expert ambassador for Dayuse's new solutions, ensuring high adoption rates and partner engagement.
- Supply Growth: Collaborate with partners to increase room inventory, ensuring we meet the rapidly growing demand of our North American customers.
- Internal Collaboration: Work closely with global internal teams to provide world-class service and ensure the efficient deployment of regional strategies.
WHAT SUCCESS LOOKS LIKE- At 30 days: Master the Dayuse ecosystem and tools (Salesforce, Tableau), and complete the handover of your strategic portfolio.
- At 90 days: Establish strategic account plans for your top partners and demonstrate initial performance optimizations.
- Mid-term: Become the go-to strategic contact for major NA hotel chains and generate significant organic growth in business volume across your perimeter.
YOUR PROFILE- Experience: 5 to 10 years, including 2 to 3 years of experience in Key Account Management specifically within Hospitality, OTA, or Revenue Management.
- Languages: Native or perfectly bilingual English speaker. Proficiency in French is a strong asset for our Montreal office.
- Analytical Skills: Strong ability to transform complex data into actionable strategic insights (Proficient with CRM like Salesforce/Hubspot and BI tools like Tableau).
- Networking & Communication: Excellent presentation and negotiation skills; you know how to navigate complex organizations and convince high-level stakeholders.
- Mindset: Highly organized, ambitious, and capable of prioritizing workloads in line with business needs.
Most importantly, you embody our core values:
Service Excellence, Ambition, Humility, Plurality, and Merit.WHAT WE OFFER- Contract: Full-time permanent position
- Location: Montreal.
- Flexibility: Hybrid work model (up to 2 days remote per week).
- Competitive Package: Fixed salary + bonus + overachievement plan.
- Benefits: Comprehensive healthcare plan included.
- Travel: Business travel required 2 to 4 times per year.
- Onboarding: A "Welcome Campus" to help you discover the company, the product, and the teams.
- Work Environment: Modern and collaborative offices at WeWork on Avenue des Canadiens-de-Montréal.
- Culture & Team: A multicultural, dedicated, and supportive team that is passionate about our product and celebrates success together.
RECRUITMENT PROCESS- HR Discovery Call with the recruitment team.
- Manager Interview with Yves, Regional Director North America.
- Business case and final Interview with Yves and Olivier, Chief Sales Officer.
Localisations Bureau de Montréal Statut à distance Hybride Type de contrat CDI
