Carrier Global Corporation

Strategic Account Manager

Carrier Global Corporation$110K — $130K *
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8–12+ years in strategic account management or enterprise sales, preferably in HVAC or refrigeration sectors.
  • Proven track record of managing and growing multi-million-dollar accounts.
  • Experience selling complex technical solutions into large retail organizations.
  • Strong understanding of sustainability, ESG, and regulatory impacts on refrigeration.
  • Bachelor’s degree in Business, Engineering, or related field; MBA preferred.
  • Ability to travel domestically (~30–40%).

Responsibilities

  • Develop and execute multi-year strategic account plans that align with customer goals and CCR’s growth objectives.
  • Expand CCR’s footprint within major retailers across various business units and regions.
  • Shape customer vision from pilot projects to enterprise-wide rollouts and national standards.
  • Identify opportunities for upsell and cross-sell across CCR’s refrigeration portfolio.
  • Build executive-level relationships with C-suite and operational stakeholders.
  • Position CCR as a thought leader in CO? refrigeration and sustainability.
  • Facilitate joint planning sessions and steering committees with strategic customers.
  • Partner with Business Development Managers to transition accounts from initial pilot to long-term growth.

Benefits

  • Opportunity to shape CCR’s growth during a pivotal period for CO? refrigeration.
  • Competitive compensation with performance-based incentives.
  • Strong professional development and career progression within a global organization.
  • Work with an international leader in sustainable refrigeration solutions, trusted by over 24,000 installations worldwide.
Full Job Description
Overview

CCR North America is seeking a Strategic Sales Manager to drive long-term growth and deepen relationships with top U.S. food retailers. This role is responsible for managing and expanding enterprise-level accounts, embedding CCR’s CO₂ and refrigeration solutions into customer sustainability, compliance, and cost-efficiency strategies. The successful candidate will act as a trusted advisor to executive stakeholders, ensuring CCR is positioned as the partner of choice for innovation and long-term value creation.

Responsibilities

Account Strategy & Development

  • Develop and execute multi-year strategic account plans aligned with customer goals and CCR’s growth objectives.
  • Expand CCR’s footprint within major retailers across business units, store formats, and regions.
  • Shape customer vision from pilot projects into enterprise-wide rollouts and national standards.
  • Identify opportunities for upsell and cross-sell across CCR’s refrigeration portfolio.

 

Customer Engagement & Partnership

  • Build executive-level relationships (C-suite, sustainability, operations, engineering).
  • Position CCR as a thought leader in CO₂ refrigeration and sustainability transformation.
  • Facilitate joint planning sessions, QBRs, and steering committees with strategic customers.
  • Act as the customer’s trusted advisor, anticipating future needs and regulatory pressures.

 

Collaboration & Internal Alignment

  • Partner closely with Business Development Managers (BDMs) to transition accounts from initial pilot stage to long-term growth.
  • Work cross-functionally with CCR’s technical, service, and product teams to deliver tailored solutions.
  • Provide market insights to leadership and product development to shape CCR’s innovation pipeline.
Qualifications

Required Skills & Attributes

  • Vision-driven: able to influence and shape long-term customer strategies.
  • Trusted advisor: strong executive presence and ability to engage senior stakeholders.
  • Influential communicator: adept at tailoring messages across organizational levels.
  • Resilient & strategic: anticipates obstacles and positions CCR as the solution partner.
  • Farmer mentality: focuses on nurturing and expanding accounts over 5–10 years.
  • Collaborative growth mindset: thrives in a cross-functional, team-oriented environment.

 

KPIs & Success Measures

  • Revenue growth within strategic accounts across regions and business units.
  • Increased CCR share of wallet and expanded adoption of CO₂ refrigeration solutions.
  • Establishment of CCR as the preferred long-term partner for sustainable refrigeration.
  • Successful delivery of multi-year account plans and national rollouts.
  • Executive sponsorships secured and maintained at top 20 U.S. retailers.
  • High customer satisfaction, retention, and repeat business performance.

 

Experience & Qualifications

  • 8–12+ years in strategic account management or enterprise sales, preferably within HVAC, refrigeration, or related industrial sectors.
  • Proven track record of managing and growing multi-million-dollar accounts.
  • Experience selling complex technical solutions into large retail or food service organizations.
  • Strong understanding of sustainability, ESG, and regulatory drivers affecting refrigeration.
  • Bachelor’s degree in Business, Engineering, or related field (MBA preferred).
  • Ability to travel domestically (~30–40%).

 

What We Offer

  • Opportunity to shape CCR’s growth in North America during a period of major CO₂ refrigeration adoption.
  • Competitive compensation with performance-based incentives.
  • Strong professional development and career progression within a global organization.
  • Work with an international leader in sustainable refrigeration solutions, trusted by 24,000+ installations worldwide.

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Net Income
$1.9 billion
Revenue
$17.4 billion

Similar Jobs

More Jobs at Carrier Global Corporation

More Food & Beverages Jobs

Find similar Strategic Account Manager jobs: