Abercrombie & Fitch

Store Manager - SoHo, Abercrombie & Fitch

Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of store management or relevant supervisory experience in a customer-facing role.
  • Proven ability to drive results in a fast-paced retail environment.
  • Strong communication, leadership, and interpersonal skills.
  • Proven talent assessment and development capabilities.
  • Excellent critical thinking and problem-solving abilities.
  • High attention to detail while managing multiple tasks.
  • Self-motivated with initiative and strong customer focus.

Responsibilities

  • Oversee salesfloor and stockroom operations to ensure excellent customer service.
  • Coach staff on product knowledge to enhance brand awareness and drive sales.
  • Ensure visual displays conform to brand and corporate standards.
  • Recruit and train both management and non-management associates.
  • Manage staffing schedules and payroll operations.
  • Oversee inventory and OMNI Channel operations.
  • Analyze reports to guide decision-making.

Benefits

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement
  • A Global Team That Celebrates Individuality
Full Job Description
Job Description:

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You'll Do
  • Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
  • Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
  • Ensure all visual displays adhere to Brand and Corporate direction.
  • Recruit, hire, train management and non-management associates.
  • Conduct staffing and scheduling operations and payroll management.
  • Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
  • Analyze reporting to inform decision making.
  • Protect store assets, oversee store maintenance.
  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Represent the Brand and Exemplify Company Culture and Values.

What it Takes
  • 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
  • Proven ability to drive business results in a fast-paced retail environment.
  • Excellent communication, leadership and interpersonal skills.
  • Strong ability to build relationships and collaborate effectively.
  • Proven results in assessing and developing talent.
  • Strong critical thinking & problem-solving skills.
  • High attention to detail, thoroughness and accuracy while multi-tasking.
  • Self-motivated with ability to take initiative.
  • Maintain a strong customer focus & knowledge of current fashion trends.


What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement, we believe in promoting from within
  • A Global Team of People Who'll Celebrate you for Being YOU


The starting rate for this position is $40.00 per hour (i.e., the recruiting pay range for this position is $40.00 - $40.00 per hour). The starting rate and range may be modified in the future.

About Abercrombie & Fitch

Abercrombie & Fitch is an American lifestyle retailer that focuses on casual wear. Its headquarters are in New Albany, Ohio. The company operates two other offshoot brands: Abercrombie Kids and Hollister Co. The company operates 854 stores across all brands.
Learn more about Abercrombie & Fitch
Size
7,000 employees
Market Cap
$1 billion
Industry
Net Income
-$114 million
Founded
1892
5 Year Trend
+2.2%
Revenue
$3.1 billion
NASDAQ

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