Michael Kors Holdings

Store Manager, Rodeo Drive - Beverly Hills, CA

Michael Kors Holdings$100K — $120K *
Rodeo, CA 94572In-Person
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of luxury Store Manager experience
  • Strong performance management abilities
  • Customer service-focused with a passion for fashion
  • Technologically savvy with an entrepreneurial spirit
  • Adaptable problem solver

Responsibilities

  • Create and execute boutique client experience strategy
  • Obtain client insights and translate feedback into action plans
  • Lead bespoke activities for seamless client experiences
  • Recruit, hire, and mentor boutique team members
  • Implement policies to maintain visual merchandising excellence
  • Utilize CRM and clienteling training to drive sales growth
  • Oversee the client journey to strengthen clienteling results
  • Collaborate with corporate to meet brand standards

Benefits

  • Cross-brand discount on products
  • Clothing allotment for personal use
  • Competitive paid time off
  • Opportunities for internal mobility across Capri Brands
  • Exclusive employee sales events
  • Paid parental leave for new parents
  • 401k match to support your future savings
Full Job Description

STORE MANAGER, COLLECTION

WHO YOU ARE:

Our leaders at Michael Kors are stylish, fashion-forward, driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur 6 we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Collection Store Manager, you will develop a dynamic team thatis focusedontheclientexperience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.

WHAT YOU 2LL DO:

  • Create, lead, and execute the boutique client experience strategy andidentifyopportunities for improvements with a 360 view to ensure values and standards are upheld.

  • Obtain client insights and provide feedback that translates into action plans for continuous improvement in the client experience, partnering closely with the Corporate Retail Excellence team.

  • Lead various bespoke activities to bestfacilitatea seamless clientexperience;including but not limited to, definingobjectives, planning and preparation, client coordination, entertainment, and product presentation.

  • Recruit, hire,retainand provideongoing mentorship to the boutique team to best support the improvement ofproficiencies, attitudes, and behaviors thatimpacttheclientexperience.

  • Create boutique and implement policies that ensure all team members contribute to the VM bar of excellence.

  • In partnership with the Marketing and CRM team,utilizetraininginCRM,clientelingbehaviors, and performance conversations to increase sales revenue year over year.

  • With the retail excellence team, oversee the client journey to further strengthen theclientelingresults as shown in increased client salespenetration.

  • Partner appropriately with the boutique team and Corporate to ensure that the boutique meets brand standards and expectations.

YOU 2LL NEED TO HAVE:

  • 2+ years of relevantluxury Store Manager experience as a proven leader

WE 2D LOVE TO SEE:

  • An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic

  • Well connected with the ability toengage;a true brand ambassador

  • Customer service obsessed; ability to sell with a passion for styling and love for fashion

  • Strong in performance management and team development

  • Technologically savvy individual with an entrepreneurial spirit

THE BENEFITS

  • Cross-Brand Discount

  • Clothing allotment

  • Competitive paid time off

  • Internal mobility across Capri Brands (Michael Kors & Jimmy Choo)

  • Exclusive Employee Sales

  • Paid Parental Leave

  • 401k Match

Compensation Range:

100,000.00 - 120,000.00 USD

About Michael Kors Holdings

Michael Kors Holdings Limited is a fashion company that was founded in 1981. The company designs and sells a range of luxury accessories and ready-to-wear products. Michael Kors has a strong presence in the United States and has expanded globally in recent years. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact. Michael Kors is headquartered in New York City and has over 14,000 employees.
Learn more about Michael Kors Holdings
Size
14,100 employees
Industry
Founded
1981

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