Store Manager, Rodeo Drive - Beverly Hills, CA

STORE MANAGER, COLLECTION

WHO YOU ARE:

Our leaders at Michael Kors are stylish, fashion-forward, driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur 6 we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Collection Store Manager, you will develop a dynamic team thatis focusedontheclientexperience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.

WHAT YOU 2LL DO:

• Create, lead, and execute the boutique client experience strategy andidentifyopportunities for improvements with a 360 view to ensure values and standards are upheld.

• Obtain client insights and provide feedback that translates into action plans for continuous improvement in the client experience, partnering closely with the Corporate Retail Excellence team.

• Lead various bespoke activities to bestfacilitatea seamless clientexperience;including but not limited to, definingobjectives, planning and preparation, client coordination, entertainment, and product presentation.

• Recruit, hire,retainand provideongoing mentorship to the boutique team to best support the improvement ofproficiencies, attitudes, and behaviors thatimpacttheclientexperience.

• Create boutique and implement policies that ensure all team members contribute to the VM bar of excellence.

• In partnership with the Marketing and CRM team,utilizetraininginCRM,clientelingbehaviors, and performance conversations to increase sales revenue year over year.

• With the retail excellence team, oversee the client journey to further strengthen theclientelingresults as shown in increased client salespenetration.

• Partner appropriately with the boutique team and Corporate to ensure that the boutique meets brand standards and expectations.

YOU 2LL NEED TO HAVE:

• 2+ years of relevantluxury Store Manager experience as a proven leader

WE 2D LOVE TO SEE:

• An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic

• Well connected with the ability toengage;a true brand ambassador

• Customer service obsessed; ability to sell with a passion for styling and love for fashion

• Strong in performance management and team development

• Technologically savvy individual with an entrepreneurial spirit

THE BENEFITS

• Cross-Brand Discount

• Clothing allotment

• Competitive paid time off

• Internal mobility across Capri Brands (Michael Kors & Jimmy Choo)

• Exclusive Employee Sales

• Paid Parental Leave

• 401k Match