3-5 years of successful retail management experience preferred
Strong communication and relationship-building skills
Open to feedback and diverse viewpoints
Ability to solve problems using innovative thinking and sound judgment
Skilled in making recommendations based on comprehensive information
Effective goal-setting and prioritization abilities
Proficient in organizing resources to meet deadlines
Capable of engaging and influencing others towards organizational goals
Responsibilities
Develop and achieve short and long-term retail plans
Manage and delegate priorities to Senior Sales Managers
Create a positive employee experience focused on engagement and retention
Use store reports to identify strategies for improving metrics
Oversee store profitability and financial budgeting
Monitor inventory levels and other assets
Engage with local organizations and community events
Inspire a customer-centric culture by recognizing and rewarding the team
Develop top performers and evaluate their performance
Build teams through effective employee development and communication
Benefits
Opportunity to manage a retail profit center with significant sales volume
Focus on creating a positive employee experience
Engagement with local communities and organizations
Support for personal and professional development
Culture that encourages authenticity and ambition
Full Job Description
Overview
Our team seeks a Flagship General Manager who will drive daily operations of the store. You will manage a retail profit center of $5-$30 million in sales volume! You'll create and reinforce sales culture within the store. You ensure that service is prompt and customer expectations are met. You'll boldly guide teams through change. With your help, Sales Managers and Shop Service Managers develop staff to reach sales and service goals, fulfill REI's vision of educating, inspiring and outfitting our customers for a lifetime of outdoor experiences and stewardship. Ready to discover better with us?
Responsibilities and Qualifications
How you will be successful:
Develop and achieve short and long-term retail plans.
Manage and delegate planned priorities to Senior Sales Managers.
Create a positive employee experience focused on engagement and retention.
Use store reports to identify strategies for improving metrics.
Oversee store's profitability and financial budgeting.
Monitor inventory levels, facilities, and other assets.
Engage in local organizations and community events.
Inspire a customer-centric culture by recognizing and rewarding team.
Develop top performers and evaluate performance.
Builds teams through effective employee development, involvement, and communication.
Bring your passionate, authentic self
We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work.
Your qualities:
3-5 years of successful retail management experience (preferred)
Enjoys communicating and building relationships, both inside and outside the organization.
Open to feedback and other viewpoints in the spirit of supporting the business.
Uses business understanding, innovative thinking, and sound judgment to solve problems.
Makes solid recommendations by combining information from various sources.
Produces quality work by setting effective goals and establishing priorities.
Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
Engages and influences others to accomplish worthwhile organizational goals.
Pay Range
$125,284.72 - $156,605.90 per year
About REI
REI is a retail company that specializes in outdoor recreation gear and clothing. The company was founded in 1938 by Lloyd and Mary Anderson in Seattle, Washington. REI is a consumer cooperative, meaning that it is owned by its members and operates for their benefit. The company has over 170 stores in the United States and is known for its commitment to environmental stewardship and sustainability. REI has been recognized as one of the best companies to work for in the United States.
