About the RoleWe're hiring a Staff User Experience Designer to help redefine our product experience as we scale. This is a high-ownership, high-execution role for a design leader who moves fast, makes strong decisions, and drives work to completion while maintaining an exceptional bar for craft and customer understanding.
You'll operate as a player coach and a mentor, working alongside a team of 2-3 Product Designers while remaining deeply hands-on. This role may grow into formal people management over time, but the immediate focus is hands-on design leadership and mentorship. You'll play a central role in shaping product strategy through deep user research, strong design judgment, and close partnership with Product and Engineering.
Our product operates in a regulated environment, serving a broad range of customers from first time investors and deal organizers to large venture capital firms. Success in this role requires balancing compliance and regulatory constraints with delivering a best-in-class, intuitive experience for complex financial workflows.
What You'll DoOwn and Evolve the End-to-End UX- Lead the evolution of the entire user experience for deal leads, investors, and internal operations teams
- Personally drive design on high-impact initiatives, from discovery through delivery
- Simplify complex, regulated workflows into clear, intuitive, and experiences that create trust for our customers
- Set and maintain a high bar for design quality while operating with startup speed
Research-Led Design Leadership- Lead user research as a first-class input to product strategy and design decisions
- Partner closely with Product Managers to define problems, test assumptions, and validate solutions
- Act as a strong voice of the customer in roadmap and prioritization discussions as well as on specific initiatives
- Synthesize qualitative and quantitative insights into clear, actionable direction
Design Systems & UI Foundations- Lead the adoption and evolution of design systems, shared UI components, and design libraries
- Partner with Engineering and Product to ensure consistent implementation across the product
- Define standards, guidelines, and best practices that enable speed without sacrificing quality
- Balance systemization with flexibility as the product evolves
Design for Impact in a Regulated Environment- Work with SMEs to balance regulatory, compliance, and operational requirements with excellent UX
- Design systems and flows that support trust, accuracy, and clarity for investors and deal organizers
- Make confident tradeoffs when constrained, and communicate them clearly
- Use data to inform decisions and optimize for outcomes such as conversion, activation, and retention
Support the Growth of the Design Team- Act as a coach and mentor for more junior Product Designers
- Provide direct feedback and clear creative direction to keep work moving and maintain quality.
- Foster a culture of trust, collaboration, speed, accountability, and continuous improvement
- Help designers grow both their craft and product thinking
What We're Looking For- 7+ years of product design experience, including at least 2 years experience as a lead/senior designer
- Experience establishing or improving design processes on a team.
- Exceptionally strong hands-on design skills, with a portfolio demonstrating end-to-end UX ownership and redesigns
- Deep experience leading and applying user research to drive strategy and execution
- Strong experience designing complex workflows, multi-step processes, or system-heavy products
- Strong experience in design systems and UI libraries
- Experience working in regulated markets, especially fintech, capital markets, or private venture strongly preferred.
- Ability to balance compliance and regulatory needs with delivering a best-in-class customer experience
- Experience with consumer and/or SMB products strongly preferred
- Data-informed, outcome-oriented designer with a bias toward execution
- Comfortable operating in ambiguity and energized by early-stage environments
