Your roleAs a Staff Software Engineer, you'll own the platformization roadmap for shared services, architecting a plan to decouple existing functionality into highly reusable services. Your impactful work helps improve Dialpad's developer experience, productivity, security, and scalability.
This position reports to our Senior Director of Platform Engineering and has the opportunity to be based in our Vancouver or Kitchener offices.
What you'll do- Define a 1-3 year roadmap/vision for Shared Services.
- Write clear and complete architectural design documents that are easily understood by other team members.
- Provide estimates on technical resources and requirements necessary to plan and begin projects.
- Take responsibility for the execution of the Shared Services platformization projects. Assist and drive where necessary to ensure the team meets its delivery milestones.
- Develop well-tested features with appropriate test hooks resulting in low defect reports and faster engineering throughput.
- Be widely recognized as the technical expert for a product area. Devise elegant solutions to difficult engineering problems.
- Review technical designs to ensure features/products are well integrated and fully meet business needs.
- Give larger scale internal demos on new features that you have completed and explain how they fit into the bigger picture.
- Continue contributing to fun projects meant to delight users!
Skills you'll bring- As an experienced backend-focused software engineer, you drive software delivery & operational excellence by turning well-defined business objectives into software systems, having a significant impact on organization-wide output.
- Deep experience (with examples) of architecting complex systems across multiple roles throughout your career.
- Bachelor's or Master's degree in Computer Science or a related field, or equivalent experience.
- Strong experience working with distributed systems.
- Strong debugging and troubleshooting skills.
- Strong communication and collaboration skills.
- Experience with highly agile and iterative development processes.
- Experience mentoring engineers and helping them grow their skills.
- Our Tech Stack: Python backend on Google Cloud Platform (AppEngine, Datastore, BigQuery, Dataflow, Memcache, Cloud Tasks, Pub/Sub), Redis, Elastic Search, Monitoring (Datadog, Grafana), Vue.js/Vuex frontend running natively in Electron, and numerous integrations with third-party services.
For exceptional talent based in Ontario, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in Ontario role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Ontario Salary Range
$194,500-$226,750 CAD
Why Join Dialpad- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee's impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.
