Role OverviewWe are looking for an Product Manager, New Verticals to define, build, and scale AI agent-powered solutions for Harvey's most strategic customers - enabling successful deployments and uncovering new solutions to unlock new opportunities for Harvey. This role sits at the intersection of deep customer discovery, sales, complex workflow mapping, AI/LLM capabilities, and hands-on delivery.
You will work closely with key accounts to understand their highest-value use cases end to end, translate those into agent-powered solutions (out-of-the-box or net-new), and partner with engineering, research, and leadership to bring them to life. You'll be responsible to drive repeatability-turning bespoke deployments into scalable products, pricing models, and commercial frameworks for entire verticals.
What You'll Do- Partner directly with strategic accounts to uncover high-impact workflows and translate ambiguous requirements into clear, actionable product definitions for agent-powered solutions.
- Lead discovery for your assigned accounts and verticals, developing a deep understanding of user intentions, data constraints, workflows, and success criteria.
- Map workflows to the broader product, identifying where out-of-the-box agent capabilities fit and where custom development is needed.
- Drive deployments end to end-working with forward deployed engineering and customer teams to implement, test, and refine agent solutions.
- Define and track success metrics for the verticals you support, ensuring solutions deliver measurable productivity and quality outcomes.
- Develop account-level and vertical-level roadmaps, translating customer needs into scalable products or reusable frameworks.
- Collaborate cross-functionally with founders, executives, engineering, and legal research to align product direction and ensure technical feasibility.
- Influence new commercial models, including pricing, packaging, and deployment strategies for agent-led solutions.
- Champion repeatability, helping transform one-off solutions into product features, components, or templates that scale across the customer base.
What You Have- 8+ years of work experience
- Background in professional services (legal, consulting, banking, or adjacent fields) with experience operating in complex, high-stakes workflows.
- 3+ years of product management experience or closely related roles (e.g., solutions, forward deployed engineering, product consulting).
- Experience working in B2B or enterprise environments, ideally with AI, automation, or workflow tooling.
- Demonstrated ability to ship and iterate on enterprise-grade software or high-complexity solutions.
- Executive presence and a customer obsession mindset
- Strong strategic thinking paired with detail orientation-able to zoom out to vertical-level needs while handling precise workflow nuances.
- Ability to communicate both qualitatively and quantitatively; strong command of structuring ambiguous problem spaces.
- Comfort navigating extreme ambiguity, defining structure from zero, and driving clarity for cross-functional teams.
- A scrappy, ownership mentality-willing to jump on flights, run QA, troubleshoot with engineering, or support customer teams when needed.
Bonus Points- Experience building or deploying AI agents, workflow automation tools, or retrieval-augmented systems.
- Experience as a forward deployed engineer, solutions architect, or consultant with strong product instincts.
- Prior role in a hyper-growth startup or high-performing enterprise product org.
Compensation Range$215,000 - $300,000 USD
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