Job DetailsJoin the Reading Hospital Pharmacy Program, managed by Cencora, as a Staff Pharmacist and help deliver high-quality, patient-centered care. The primary location for this role is the Reading Hospital 7th Ave Pharmacy, located at 301 S. 7th Ave, Reading, PA 19611 inside of the Doctors Office Building.
A Staff Pharmacist in our organization is a collaborative, team-oriented professional dedicated to exceptional customer service and patient care. The ideal candidate has experience in retail or community pharmacy, a working knowledge of business operations and financial performance, strong communication skills, and sound problem-solving abilities.
Hours: This is a full-time position consisting of 8 to 10-hour shifts between the hour with rotating weekends and holidays. The Pharmacy hours are Monday to Friday 7a-7p and Saturday 9a-2p.
Responsibilities:- Evaluate, prepare, verify, and dispense medications in accordance with professional standards, facility procedures, and state and federal requirements.
- Provide excellent customer service and clinical care, including counseling patients and addressing questions or concerns about their medication therapy.
- Review each patient's plan of care for therapeutic appropriateness and consult with prescribers and other medical staff to determine an appropriate medication and prescription care plan.
- Promptly address escalated patient inquiries, requests, and concerns, following through to resolution to provide a superior level of customer care.
- Participate in achieving ambulatory pharmacy business goals and performance metrics, including supporting marketing events and promotions.
- Assist with the fiscal management of the pharmacy by identifying opportunities to optimize reimbursement and profitability and control expenses in consultation with relevant managers and directors.
- Submit, review, and manage adjudicated prescription claims to confirm appropriate reimbursement, copays, and related financial information, and follow up on claims requiring correction.
- Assist with hiring, training, performance management, and day-to-day oversight of pharmacy technicians.
- Assist pharmacy manager with technician time reporting and scheduling, including sick, vacation, personal, and holiday time, and adjust coverage as appropriate to maintain optimal patient care.
- Monitor pharmacy staff performance to ensure proper workflow and compliance with regulatory and organizational policies, practices, and approved medication-dispensing processes.
- Recommend changes to operating procedures that improve pharmacy operations, workflow, and patient care.
- Assist in maintaining and executing established quality improvement, quality assurance, controlled substance security, and recordkeeping procedures.
- Provide consultation on pharmacy and therapeutic matters to organizational personnel at various levels.
- Participate in departmental meetings and in-service training for pharmacy technicians.
- Collaborate with organizational personnel on quality, patient satisfaction, service excellence, clinical care, and related initiatives.
- Operate the pharmacy point-of-sale system
- Perform related duties as assigned.
Education:- PharmD or Bachelor's Degree in Pharmacy from an accredited school of pharmacy
- Unrestricted, current Pennsylvania pharmacist license and injectables license
- 1-3 years of community, retail, or ambulatory pharmacy experience preferred
Skills and Knowledge:- Strong verbal and written communication skills, with the ability to collaborate effectively with patients and healthcare professionals
- Ability to work accurately and efficiently in a high-volume pharmacy environment while managing competing priorities
- Strong patient service and problem-solving skills, including the ability to resolve concerns promptly, professionally, and in accordance with organizational policies
- Comprehensive knowledge of medications, drug interactions, contraindications, dosage requirements, and safe medication-use practices
- Strong organizational skills, attention to detail, and commitment to medication safety
- Ability to analyze prescription, clinical, reimbursement, and operational information and take appropriate action
- Proficiency with pharmacy management and dispensing systems, prescription claims processing, and point-of-sale technology
- Ability to lead, coach, and provide day-to-day guidance to pharmacy technicians and support staff
- Proficiency with Microsoft 365 applications used for communication, documentation, productivity, and reporting
- Spanish-language proficiency is a plus but is not required.
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What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full time
Affiliated CompaniesAffiliated Companies: Value Apothecaries Inc
