General Motors

Staff Engineer, Site Reliability Engineering

General Motors • $147K — $196K *
Markham, ON L3R 0G6In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years in SRE, DevOps, or systems engineering, with experience managing or mentoring teams.
  • Experience with high-scale, cloud-native systems in production (Azure, AWS, or GCP preferred).
  • Hands-on skills in architecting observability patterns and deploying related resources.
  • Strong familiarity with production readiness, SLOs, and incident management.
  • Experience in leading technical responses during on-call rotations.
  • Proficient in designing and managing CI/CD pipelines with modern practices.
  • Strong programming skills in Python, Go, Java, or similar languages.

Responsibilities

  • Lead design and implementation of scalable infrastructure for vehicle telemetry and platform operations.
  • Guide production readiness across multiple teams, ensuring resilient deployments and strong observability.
  • Develop and enhance CI/CD delivery pipelines for safe and fast releases.
  • Collaborate to create effective SLOs, observability metrics, and operational best practices.
  • Automate operational workflows, including incident management and status communications.
  • Drive post-incident reviews and implement durable system-level fixes.
  • Communicate technical trade-offs with internal customers and improve service outcomes.

Benefits

  • Paid time off including vacation days, holidays, and supplemental benefits for family-related leaves.
  • Healthcare, dental, and vision benefits for employees and families.
  • Life insurance plans available for you and your family.
  • Company contributions to a Defined Contribution Pension plan; helps with retirement savings.
  • GM Vehicle Purchase Plan for employees and their immediate family.
Full Job Description
Job Description

Vacancy Status:

Yes - This posting is for an existing vacancy within the organization and is open to new applications. (Backfill)

AI Disclosure:

As part of the application process, Artificial Intelligence will be used in the hiring process for this role

Work Arrangement: Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Markham office three times per week, at minimum.

About the role

We are seeking a Staff Engineer to help make GM's data platforms reliable, observable, operable, and scalable. This is a senior technical leadership role for someone who can move comfortably between system-level design, production operations, incident response, automation, and customer partnership.

You will help define and spread the engineering patterns that make services easier to operate. You will work with SRE, data engineering, infrastructure, developer experience, application, and product teams to improve reliability from design through production and continuously improve how the organization operates.

What you'll do

  • Lead the design and implementation of scalable, fault-tolerant, and observable infrastructure supporting vehicle telemetry, data ingestion, and platform operations.


  • Lead production readiness efforts across multiple teams-engaging directly in code, shaping reliability standards, guiding architectural improvements, and ensuring applications launch with resilient deployments, strong observability, and predictable operations.


  • Design, implement, and improve CI/CD delivery pipelines that make releases repeatable, safe, observable, and fast. Establish appropriate quality gates, artifact promotion, deployment verification, progressive delivery, and rollback practices.


  • Partner across SRE, product, and application teams to design and implement meaningful SLOs, SLIs, observability, monitoring and alerting, runbooks, and operational best practices.


  • Build and improve reusable AI workflows, skills, and evaluations. Apply appropriate validation techniques, including regression testing, structured evaluations, and LLM-as-a-judge approaches where useful.


  • Automate operational work, including incident intake, triage, diagnostics, remediation, evidence collection, service requests, and customer-facing status workflows.


  • Participate in a weekly on-call rotation with 12-hour shifts; the rotation cycles every eight weeks. Lead incident response, communicate clearly under pressure, and coordinate effective mitigation and recovery.


  • Participate in post-incident reviews and drive durable, system-level fixes that prevent recurrence rather than relying on short-term patches or repeated manual workarounds.


  • Partner directly with internal customers to understand their needs, explain technical trade-offs, and improve service outcomes with tact, empathy, and clear communication.


  • Influence technical direction across teams, mentor engineers, and raise engineering standards through design reviews, code reviews, documentation, and hands-on leadership with cross-functional engineering projects.


  • Balance reliability, performance, security, delivery speed, and cost when making technical decisions-especially under pressure.


What you bring

  • 8+ years in SRE, DevOps, or systems engineering, including experience managing or mentoring high-impact teams.


  • Track record of designing and building and maintaining high-scale, cloud-native systems in production (preferably Azure, AWS, or GCP).


  • Hands-on experience architecting observability patterns, including standardized instrumentation, OTEL collector configuration, SLO/SLI definitions, and deploying observability resources like monitors, alerts, and dashboards.


  • Strong understanding of production readiness, service ownership, SLOs, incident management, post-incident learning, and continuous reliability improvement.


  • Experience participating in an on-call rotation and leading technical response to production incidents.


  • Experience designing, operating, and improving CI/CD pipelines. Understanding of GitOps, release strategies, quality gates, deployment verification, progressive delivery, and safe rollback is expected.


  • Strong programming ability in Python, Go, Java, or a comparable language, with disciplined code review, version control, testing, and maintainability practices.


  • Familiarity with AI-assisted software development, LLM application practices, agentic workflows, and evaluation techniques.


  • Ability to work effectively with internal customers, including in difficult or high-pressure situations, with professionalism, tact, and empathy.


  • Excellent ownership attitude and the ability to operate with pace, judgment, and accountability in a high-velocity environment.


  • Ability to influence without relying on formal authority and to increase adoption of shared engineering patterns.


  • Strong written and verbal communication skills for both technical and non-technical audiences.


  • BS / MS / PhD in computer science, engineering, physics, mathematics, or another relevant, technical field


Preferred experience

  • Azure Databricks


  • Azure Event Hubs


  • Azure Kubernetes Service (AKS)


  • Kubernetes configuration management with Helm and Kustomize


  • Infrastructure as code, especially Terraform


  • GitHub Actions, Argo CD, and GitOps-based deployment models


  • Prometheus, Grafana, Datadog, OpenTelemetry, or comparable observability platforms and tools


  • LLM application development and testing with Promptfoo, agentic workflows and reusable AI skills with CoPilot


  • Experience operating large-scale data ingestion, processing, and delivery systems such as Fivetran, Apache Flink, Kafka, and Pulsar


  • Experience with vehicle telemetry, connected-vehicle platforms, or other high-volume event-driven systems


Compensation:

The salary range for this role is $147,000 to $196,600. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.

Benefits Overview

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:
  • Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;
  • Healthcare, dental, and vision benefits;
  • Life insurance plans to cover you and your family;
  • Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;
  • GM Vehicle Purchase Plan for you and your family.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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