Job DescriptionTitle: Staff Engineer
Reports To: Sr. Manager - Platform Services
Location: Pittsburgh, PA
Get to Know the Role:As a Staff Engineer, you will drive the design, implementation, and evolution of AEO's infrastructure and cloud architecture. You will spearhead modernization initiatives by leveraging Infrastructure-as-Code to automate orchestration, enhance system reliability, and optimize resource efficiency. Partnering with engineering leadership, you will build scalable, self-service infrastructure platforms that directly support and accelerate enterprise business objectives.
What You'll Do:- Design and develop innovative software or hardware components for infrastructure, with a specialized focus on Cloud services.
- Proactively evolve processes and technologies to ensure global scalability and meet dynamic business demands.
- Collaborate with Security, Network, and cross-functional teams to engineer solutions that strictly adhere to internal best practices.
- Maintain and enhance High Availability and Disaster Recovery readiness across all infrastructure environments.
- Evaluate system requirements for performance, availability, interoperability, and reliability, optimizing for the best cost-to-value ratio.
- Transition legacy processes to repeatable Infrastructure-as-Code pipelines across cloud, on-premises, and edge environments.
- Manage continuous integration for software builds and deployments, specifying the necessary tools and environments.
- Build and operate distributed, large-scale systems within the Google Cloud Platform (GCP) environment.
- Manage the system lifecycle, including licensing, capacity planning, inventory, and end-of-life strategy.
- Create and maintain technology roadmaps to guide hardware and software evolution.
- Assist in negotiating vendor contracts and service-level agreements (SLAs) for enterprise services.
- Resolve complex technical issues and perform system performance tuning.
- Communicate project status and optimization progress to leadership while effectively managing interdependencies.
- Contribute to the identification of resource requirements and oversee vendor installations.
- Maintain and update detailed system procedures and technical documentation.
- Stay current with IT trends and best practices, proactively identifying personal development opportunities.
- Mentor and cross-train team members to foster a culture of knowledge sharing.
- Participate in a 24x7 "On-Call" rotation and support off-hour system maintenance activities.
- Oversee system monitoring and alerting to proactively identify health issues and performance bottlenecks.
- Partner with operational and offshore teams to ensure system stability and timely issue resolution.
- Perform other duties as assigned.
What You Bring:- Bachelor's Degree in Computer Science, or equivalent technical qualifications
- 5+ years of experience managing large infrastructures using Automation and Cloud technologies, with a focus on cost optimization and deep technical stack knowledge (Windows, Linux, Compute, and Storage).
- Hands-on experience with DevOps tooling (IaC, Git, CI/CD, Configuration Management, and API integrations).
- Working knowledge of the Google Cloud Platform stack
- Working knowledge of Windows Server, Linux and hypervisor platforms
- Proficiency in system languages (BASH, Python, or PowerShell).
- Working understanding and implementation of IT best practices, policies and procedures
- Demonstrated ability to assess risk of technical changes
- Strong ability to proactively identify and evaluate incidents and problems, determining root cause
- Ability to take technical direction from the platform architect and work with engineers from multiple disciplines
- Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
- Excellent verbal and written communication skills with the ability to influence peers and management.
Preferred Qualifications:- Advanced experience with devops tooling (Terraform, Packer, Bitbucket, Bamboo, Ansible Automation Platform, API integrations).
- Intermediate knowledge of the Google Cloud Platform stack
- Intermediate knowledge of architectural design for infrastructure and enterprise services.
- Intermediate knowledge of Windows Server, Linux (RHEL preferred), Hypervisor Platforms (OpenShift preferred)
- Intermediate knowledge of preferred compute, storage, and networking technologies:
- NetApp storage (AFF/FAS) and NetApp Cloud (CVO/CVS)
- IBM Flash Storage
- IBM Virtual I/O Server (VIOS)
- Cisco UCS in both Manager and Intersight managed modes
- SAN Switch (Cisco MDS preferred)
- Cohesity Data Protect
- Palo Alto firewalls and Panorama firewall manager
- Meraki portal and switches/APs
- CloudGenix routers and Prisma portal
- Enified Enpoint Management (Bigfix, Satellite preferred)
- Redhat Ansible
- Working knowledge of microservices and kubernetes (GKE or OpenShift preferred)
- Working knowledge of BMC Control-M; Application and data workflow orchestration platform
- High degree of proficiency with Google G-Suite (E-Mail, Drive, Docs, Sheets, etc.)
- Experience with Jira for ticketing and Confluence for documentation
Perks: Why You'll Love it Here- Generous Associate Discount: Treat yourself to the best our brands offer!
- Summer Fridays (For Pittsburgh, NYC and Remote Corporate Associates): More time for the sun and the weekend between Memorial Day and Labor Day.
- Casual Dress Code: Come as you are (and stay comfy).
- Hybrid Schedule: Enjoy a blend of home-office focus and in-office collaboration.
- In-Person Connection: While we love our digital tools, we love our people even more! To keep our culture thriving, in-person presence is required at one of our Pittsburgh or NYC headquarters, distribution centers or field locations for interviews, orientation and periodic quarterly meetups.
- In-Office Events: Exciting company-wide events you won't want to miss!
Pay/Benefits Information:
- Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
- Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information please click HERE..
- AEO may also provide discretionary bonuses and other incentives at its discretion.
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Applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
