Bachelor's Degree in Business, Supply Chain Management, Data Analytics or equivalent; 5+ years experience (or Masters with 3+ years)
Strong understanding of business operations, especially forecasting and procurement
Detail-oriented with exceptional organizational skills
Demonstrates a strong drive for results and quality work
Excellent presentation and communication capabilities
Proficient problem-solving skills; adept at complex issue resolution
Very strong spreadsheet, modeling, and data visualization skills
Ability to adapt quickly to shifting priorities
Responsibilities
Drive operational readiness for new products by collaborating with cross-functional teams
Manage supply and demand for components, optimizing inventory, cost, and service levels
Lead cross-departmental collaboration for successful prototype development and product launches
Plan and coordinate material readiness, including supplier management and delivery tracking
Proactively monitor materials to ensure readiness and resolve any issues
Work with procurement to enhance supplier performance and manage supply risks
Analyze demand and operational data to identify improvements and make recommendations
Support customer prioritization and balance supply with demand changes
Oversee inventory management, minimizing stock aging and excess
Facilitate smooth transitions from development to manufacturing through effective planning
Benefits
Comprehensive medical, dental, and vision coverage
Mental health resources and employee wellness support programs
Paid time off and company-paid holidays
401(k) retirement savings plan with matching contributions
Tuition reimbursement for educational programs
Performance-based annual bonus eligibility
Structured training and professional development programs
Support for volunteerism and community engagement initiatives
Full Job Description
About the Role
The Customer Operations team coordinates efforts among all internal groups to ensure we are aligned with our customer's needs and can deliver on our commitments with the highest level of integrity. The Staff Demand Supply Analyst role requires strong data analysis and problem-solving skills as well as a creative and inquisitive nature to identify opportunities and address challenges in a professional and confident manner, along with championing new processes and inspiring other improvements.
What You Will Do:
Drive NPI operational readiness to meet customer requirements by partnering with cross-functional teams to establish program plans, identify risks, and execute mitigation strategies for time-sensitive product launches.
Own end-to-end supply and demand management for multiple components, ensuring optimal performance across inventory, cost, service levels, and supply continuity.
Lead collaboration across manufacturing, product development, supply chain, procurement, engineering, and logistics teams to support successful prototype builds and product launches.
Plan, schedule, and manage material readiness for development builds, including supplier coordination, delivery tracking, and validation of incoming material quality.
Monitor and report materials clear to build status, proactively identifying risks and driving issues to resolution to ensure operational readiness.
Coordinate with procurement managers and suppliers to improve supplier performance, mitigate supply risks, and ensure continuity of supply throughout development and production ramp.
Analyze business trends, demand patterns, and operational processes to identify improvement opportunities and develop data-driven recommendations.
Collaborate with stakeholders to support customer allocation priorities and balance supply with evolving demand requirements.
Track and manage inventory across NPI or MP phases, minimizing aging, excess stock, and supply risk.
Ensure production, planning, and supply chain teams are prepared for mass production ramp-up, enabling smooth transition from development to high-volume manufacturing.
Identify and resolve complex cross-organizational operational and technical challenges, developing practical solutions that support business and program objectives.
What You'll Bring
Bachelor's Degree preferably in Business, Supply Chain Management, Data Analytics and Data Systems or equivalent. amd a minimum 5 years of work experience (Alternatively a Masters and 3+ years of experience).
Knowledge of business operations, including forecasting, procurement and material management
Extremely strong spreadsheet, modeling and visualization skills (Excel, Python, and Tableau specifically).
Presentation and communication skills
Problem-solving skills
Ability to adjust priorities quickly in a fast-changing environment
Bilingual Mandarin strongly preferred
ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $87,375 and $128,150 annually. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.
Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more.
#LI:SL1, #LI:Onsite
About ZT Systems
ZT Systems is a privately held original design manufacturer of data center servers, storage and embedded computing systems. ZT Systems is headquartered in the United States with additional facilities in Canada, China, and the Netherlands. The company designs and manufactures a wide range of computing systems, from workstations to high-performance computing clusters, and provides customized solutions for cloud computing, big data, and other applications. ZT Systems serves a variety of industries, including finance, healthcare, government, and education.
