Role OverviewThe Digital Trust Group at Coupang is the division responsible for safeguarding the company's global e-commerce platform through robust cybersecurity, data privacy engineering, and corporate IT security infrastructure. The group focuses on designing and implementing enterprise-wide security architectures-such as zero-trust access models, data loss prevention (DLP), and cloud security controls-while automating security processes to proactively mitigate risk across customer, merchant, and internal employee workflows.
What You Will DoBuild AI-Powered Investigation SystemsDevelop AI workflows that automate investigation and analysis tasks.
Build agent-based systems that interact with internal tools, data sources, and knowledge repositories.
Improve reasoning quality, reliability, and performance of AI-driven workflows.
Implement human-in-the-loop review and feedback mechanisms.
Build Detection and Risk AnalyticsDesign and implement detection logic for suspicious or high-risk activity.
Develop risk signals, behavioral analytics, and anomaly detection capabilities.
Create systems that combine multiple telemetry sources into actionable intelligence.
Improve quality and coverage of existing detection capabilities.
Develop Data and Signal PipelinesBuild scalable batch and streaming pipelines for AI and analytics workloads.
Develop feature engineering workflows used by AI models and detection systems.
Create data products that support investigation, automation, and risk assessment.
Improve data quality, observability, and operational reliability.
Build Production AI ServicesDesign and implement APIs, backend services, and distributed systems that support AI applications.
Develop frameworks that make AI workflows easier to deploy, evaluate, and operate.
Monitor production systems and troubleshoot reliability or quality issues.
Participate in architecture discussions and contribute to technical design reviews.
Basic QualificationsBachelor's degree in computer science, electrical engineering, mathematics, statistics or closely related fields
4 years of professional experience in applied machine learning
Experience in machine learning, deep learning, and statistical modeling
Proficiency in Python and/or Java, with experience in building production grade ML systems
Preferred QualificationsExperience working with machine learning, AI, data-intensive systems, or analytics platforms.
Strong understanding of distributed systems and cloud-native architectures.
Experience designing APIs and scalable services.
Ability to independently drive projects from requirements through production deployment.
Experience with LLMs, RAG systems, or AI agents.
Experience building fraud, trust and safety, identity, security, or risk systems.
Experience with feature engineering and large-scale data processing.
Familiarity with detection engineering, SIEM, SOAR, or security analytics platforms.
Experience deploying AI systems into production environments.
Knowledge of authentication, account security, or behavioral analytics
Pay & BenefitsOur compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
The base pay for this position ranges from $152,000/year to $261,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience.
General Description of All Benefits- Annual bonus is 0-20% of the base salary
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of Paid Time Off (PTO) a year based on the tenure
- 12 Paid Holidays
- Paid Parental leave
- Pre-tax commuter benefits
- MTV- [Free] Electric Car Charging Station
General Description of Other Compensation"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale.
Recruitment Process and OthersRecruitment Process- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
