Job Description:We9re actively seeking a talented Sr Workflow Solution Analyst to join our Technology team in Charlotte, NC or Newport Beach, CA. Relocation assistance may be provided.
As a
Workflow Solution Analyst, you9ll move Pacific Life-and your career-forward by analyzing business needs, defining technology requirements, and delivering workflow solutions that drive enterprise-wide digital transformation. You will fill an existing role that sits on a collaborative team within the Technology division. Your colleagues will include Product Owners, Scrum Masters, Developers, and business stakeholders, all working together in an Agile environment to drive innovation and impact.
How you9ll help move us forward: Analyze complex business needs and translate them into actionable technology requirements
Partner with Product Owners to refine and prioritize backlogs, write user stories, and align deliverables with business goals
Design innovative workflow solutions that leverage platforms such as Appian or similar technologies
Facilitate cross-functional design sessions to ensure alignment between business needs and technical capabilities
Collaborate across teams including Digital Transformation and Technology on enterprise initiatives
Support Agile ceremonies such as sprint planning, estimation, retrospectives, and demos
Lead user acceptance testing (UAT) by identifying scenarios, managing communication, and overseeing execution
Provide post-implementation production support and act as a liaison between business and technical teams
Assist in change management activities including stakeholder engagement and adoption planning
The experience you bring: Bachelor9s degree in Computer Science, Business, Information Systems, or related field-or equivalent work experience
Minimum of 5 years of experience in business or systems analysis, preferably in an enterprise IT environment
Strong analytical and problem-solving skills with a comfort level navigating ambiguity
Excellent written and verbal communication skills, including the ability to facilitate meetings and communicate technical concepts to business users
Proven experience in Agile/Scrum environments; familiarity with sprint planning and backlog grooming
Experience with workflow platforms such as Appian or Pega
Familiarity with low-code or no-code platforms
What makes you stand out: Experience working on enterprise-level digital transformation initiatives
Knowledge of Pacific Life9s business operations or the broader insurance/financial services industry
Candidates with Executive Benefits experience are strongly preferred
A curious, innovative mindset with a passion for continuous improvement
Demonstrated ability to build trust, foster collaboration, and take initiative across teams
You can be who you are.We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What9s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
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Base Pay Range:The base pay range noted represents the company9s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$113,490.00 - $138,710.00
Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we9re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we9ve got you covered.
- Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
- Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- Paid Parental Leave as well as an Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You AreWe are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What9s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
