WHAT YOU'LL DOOur Finance team loves digging into the details to drive profitability while providing excellent customer service.
You'll own the complex, relationship-driven side of customer finance - managing trade deductions, partnering with Sales, and delivering the business judgment and customer expertise that sits at the core of Talking Rain's Finance team.
Reports to: Financial Analyst Lead
Direct Reports: N/A
Location: Onsite at our Preston, WA office
Annual Bonus Potential: 7% - Eligibility is based on the company hitting annual financial targets.
Hourly Rate: $35.00 - $44.00 (depending on experience)
Note: New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.
- Investigate, validate, and resolve complex customer deductions, chargebacks, and short payments that require sound business judgment
- Act as the internal expert on customer and account nuances while maintaining accurate records of customer-specific terms and agreements
- Collaborate with Sales to resolve disputes, align on trade spend, and confirm deduction accuracy; serve as the escalation point for high-priority issues
- Analyze customer-level data to identify trends, determine root causes, and uncover opportunities to reduce deduction volume
- Coordinate customer onboarding to the VIP system, ensuring accurate account setup and configuration
- Manage VIP system master data to ensure mappings remain accurate and current
- Maintain TPM system data to validate deductions against approved promotional activity and customer agreements
- Coordinate with Genpact on in-scope deduction activities, ensuring effective handoffs and resolution tracking
- Support month-end close activities related to deductions and customer balances
- Maintain deduction documentation and reporting to provide Finance and Sales leadership with visibility
- Identify and recommend process improvements that reduce deduction complexity and cycle time
- Follow food safety, quality, and SQF practices, and report issues to the immediate supervisor
- Perform other duties as assigned
We create connections with every sip. And we've found a lot of value in in-person connections! As a young, fast-growing company, we're still creating and refining the systems that will fuel our future growth.
Onsite presence is beyond collaboration, and here is why onsite presence matters:- Enhances customer responsiveness - Being onsite ensures faster turnaround for customer-impacting issues, from quality checks to urgent order adjustments.
- Speeds decision-making - Having the right people in the same room means questions get answered and roadblocks get cleared instantly, which is critical when building for scale and aligning priorities across Sales and Supply Chain departments.
- Strengthens cross-functional execution - Many of our initiatives cut across departments. Onsite presence of the Finance and Supply Chain teams, along with others, ensures the right voices are at the table at the right time to align on next steps.
- Enables richer, faster feedback loops - Real-time observation and discussion with Rain Makers across departments help us spot gaps, adapt processes, and improve outcomes immediately.
WHAT YOU BRING- Bachelor's degree in Accounting, Finance, Business, or related field preferred; equivalent experience accepted.
- Minimum of four (4) years of experience in Accounts Receivable, deductions management, or customer finance.
- Experience in a CPG or beverage category strongly preferred.
- Strong understanding of trade deductions, chargebacks, and customer billing processes.
- Highly detail-oriented and organized, with the ability to manage a high volume of transactions and disputes.
- Proficiency with Dynamics 365 and Microsoft Office suite (e.g., Outlook, PowerPoint, Excel); strong Excel skills required.
- Experience with VIP required.
- Anaplan experience preferred.
- Excellent communication and relationship-building skills; comfortable working directly with Sales and customer contacts.
- Ability to accommodate a flexible schedule, occasionally working evenings and weekends for special assignments.
WHAT WE OFFERNothing makes a great job even better than throwing in a few perks! All
regular,
full-time Rain Makers are equipped with everything they need to maintain their health and well-being. That means things like...
- Three Weeks of Vacation per calendar year. And that's just to start! Spend some time with us, and you'll accrue an additional week every few years, depending on your exempt status!
- FMLA qualifying Rain Makers receive six weeks of paid parental leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave.
- Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it's intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours.
- Relocation: Relocation Available (when available)
- Onsite and Hybrid Rain Makers: Get paid to carpool! Drive to work with another Rain Maker every week at least 2X a week and receive mileage reimbursement.
- 401k with Immediate Vesting. With matched contributions and investment customization, we'll help build a plan to reach your goals.
- Fitness Reimbursements. We're all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours.
- Rain Makers may also enjoy access to our on-site gym in Preston complete with a personal trainer 2 days per week.
- Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers!
- Vehicle Program -
- Field Sales Specialist - Mileage is reimbursed at the IRS rate
- Field Sales Managers and Market Managers - Company car or vehicle stipend included!
- Regional Sales Managers and Sales Directors - We use the leader in vehicle reimbursement solutions, Motus. This program provides a monthly fixed and variable rate that adheres to IRS guidelines for the business use of personal vehicles.
Please note, eligibility for our full benefits package is based on an average of 30+ hours per week in regular (not temporary) positions.
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