OverviewWe are looking for a
Sr. Technology Consultant, Networking to join Microsoft Federal.
The Microsoft Federal team is looking for people with a passion for delivering customer success. As a Senior Consultant, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.
ResponsibilitiesTechnical Delivery• Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.
• Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical, business, and security risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS).
• Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.
• Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes and security initiatives. Aligns solutions with the intent of the architecture.
• Leads meetings with customers/partners to understand business needs. Uses business, industry, security, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others (e.g., EAG Security stakeholders) appropriately to understand and define customer requirements, ensuring security is prioritized.
• Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, maintaining a security-first mindset and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.
QualificationsRequired/Minimum QualificationsBachelor's Degree in Computer Science, Engineering, Finance, Business, or related field OR equivalent experience.
3+ years leadership experience in relevant area of business OR equivalent experience
Other RequirementsSecurity Clearance Requirements:Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include, but are not limited to the following specialized security screenings:
The successful candidate must have an
active U.S. Government TOP SECRET/SCI Security Clearance.Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
Clearance VerificationThis position requires successful verification of the stated security clearance to meet federal government customer requirements.
You will be asked to provide clearance verification information prior to an offer of employment.
Microsoft Cloud Background CheckThis position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship & Citizenship VerificationThis position requires verification of U.S. citizenship due to citizenship-based legal restrictions.
Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.
To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Additional or preferred qualifications- Programming Skills: Proficiency in programming languages such as Azure Powershell, Ansible, or Python
- Working knowledge of Azure networking
- Network Troublshooting: patching of hardware, deployment operations
- Experience working with COMSEC
- Certifications: CCNA or CCNP
- 8570 certified
Technology Consulting IC4 - The typical base pay range for this role across the U.S. is USD $101,800 - $193,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $126,100 - $207,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
