A DAY IN THE LIFE:This Senior Supply Chain Supervisor role is accountable for the strategic and operational management of a key kit pack-out supplier based in Europe and for the performance and results of the assigned supply chain team. This role serves as the primary liaison between internal stakeholders, the contract supplier, and critical sub-suppliers to ensure continuity of supply, operational excellence, cost competitiveness, and successful execution of new product launches.
The Senior Supply Chain Supervisor establishes departmental priorities and drives supplier and team performance through proactive relationship management, execution of sourcing strategies, risk mitigation, capacity planning, and cross-functional coordination. The position applies a broad understanding of the business and how the assigned area integrates with other functions to achieve departmental objectives, address resource and operational challenges, and ensure on-time delivery, quality performance, inventory availability, and launch readiness for products distributed throughout Europe.
Sr. Supply Chain Supervisors are also responsible for:Supplier Relationship Management:- Serve as the primary business owner for the Poland-based kit pack-out supplier, with accountability for supplier performance, business continuity, cost, capacity, and operational results.
- Develop and maintain strong supplier partnerships focused on performance, continuous improvement, and long-term strategic alignment.
- Lead regular business reviews to evaluate supplier performance, capacity, quality, delivery, cost management, risks, and improvement priorities; establish clear actions and accountability for results.
- Establish, monitor, and communicate supplier scorecards; set performance expectations and direct corrective and preventive actions where required.
- Lead contract manufacturing and supplier performance discussions with executive-level supplier leadership.
Sub-Supplier Management:- Provide direction and oversight for critical sub-suppliers supporting the kit pack-out operation, coordinating priorities with internal stakeholders and other senior supervisors.
- Monitor sub-supplier capacity, lead times, and inventory health to mitigate supply risks.
- Partner with internal strategic sourcing team to identify alternate sourcing strategies and business continuity plans.
- Drive supplier development initiatives to improve quality, responsiveness, and operational performance.
New Product Introduction & Product Launch Management:- Lead end-to-end supply chain readiness for new product introductions and product changes supporting the European market, with accountability for assigned team deliverables and launch outcomes.
- Coordinate launch activities between engineering, product management, planning, procurement, logistics, and the pack-out supplier.
- Develop and track launch timelines, ensuring supplier readiness, material availability, packaging validation, and production ramp plans are completed on schedule.
- Anticipate, assess, and resolve risks that may impact launch timing, product availability, or customer commitments; escalate material business risks with recommended actions.
Supply Chain Execution:- Collaborate with planning and operations teams to ensure demand requirements are properly and clearly defined and then are always met.
- Monitor supplier capacity and production schedules to support customer demand and growth projections.
- Set priorities and direct resolution of material shortages, delivery delays, quality issues, and operational constraints, balancing customer, inventory, cost, and capacity considerations.
- Support inventory optimization initiatives while maintaining high service levels.
- Analyze supply chain performance metrics and implement improvement actions.
- Owns short- and medium-term planning for the assigned area, including headcount, budgeting, training, capacity, and systems requirements, and contributes to broader departmental planning.
- Leads the selection, onboarding, development, performance management, merit recommendations, and promotion decisions for assigned staff in accordance with company policy and management guidance.
- Ensures department staff is properly trained, per designated training plan, before assuming job responsibilities.
- Establishes team priorities, schedules, performance expectations, and resource plans to achieve operational and departmental objectives.
- Provides day-to-day direction, coaching, and development to employees in accordance with established policies and management guidance.
- Coordinates work and resource priorities with other senior supervisors and functional leaders to achieve departmental objectives.
- Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
- Other responsibilities as assigned.
WHEN & WHERE YOU'LL WORK:Remote: This position is
fully remote and open to candidates
preferably located on the East Coast. Equipment for the role will be provided and training will occur remotely.
Schedule: This position will work
Monday - Friday from
7:00 AM - 4:00 PMEST.
WHAT YOU'LL NEED:Knowledge, Skills & Abilities:- Experience managing external manufacturing, fulfillment, or kit pack-out suppliers.
- Proven track record of managing supplier performance and driving operational improvements.
- Experience supporting product launches and new product introductions.
- Strong project management and cross-functional leadership skills.
- Excellent analytical, negotiation, and problem-solving abilities.
- Proficiency in ERP and supply chain planning systems.
- Ability to travel domestically and internationally, including periodic travel to Poland and supplier locations.
- Skilled at effectively communicating department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines. Able to gain cooperation of others.
- Skilled at leading a cooperative team, setting priorities across competing demands, and organizing resources to achieve departmental objectives. Able to make and communicate process and resource decisions based on business, customer, and team needs.
Minimum Certifications/Educational Level:- Bachelor's degree in Supply Chain Management, Business, Engineering, Operations Management, or related field/or equivalent experience.
Minimum Experience:- 8 years of experience in Supply Chain industry.
- 2-4 years of experience in medical device manufacturing.
- Experience in an FDA/GMP/ISO environment.
Preferred Experience:- Experience with European supply chain operations and distribution networks.
- Experience managing contract manufacturers and multi-tier supplier relationships.
- Knowledge of Lean Manufacturing, Six Sigma, or continuous improvement methodologies.
- APICS/ASCM, CPSM, CPSD, or equivalent professional certification.
- Experience in medical device manufacturing, technology, electronics, or highly regulated industries.
- Demonstrated experience directly supervising employees and leading the performance and results of a related supply chain or operations team is required.
COMPENSATION & BENEFITS:The base pay for this position is
$90,000 - $112,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate's location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes incentive compensation, equity, and a robust benefits package.
Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You'll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem's benefits here!
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