Job Purpose & ScopeOversees GIB client servicing, processes, and operations.
Essential Job Functions- Leads and manages the execution of the GIB operations and the operations team that supports those operations.
- Manages policy and procedures for the GIB and works directly with Operational Risk Management and other key stakeholders to identify risk, ensure appropriate controls are in place, and tests and validates those controls.
- Ensures project requirements are properly defined, approved, and completed by or ahead of established completion dates.
- Manages resource allocation with consideration of the other tasks and the responsibilities that are required to run the day-to-day business.
- Executes strategic and tactical plans to ensure sound operational performance, including effective audit results.
- Approves and signs collateral pledge/release letters.
- Works with team to prepare monthly/quarterly reports for Deposit Committee and other working groups.
- Monitors new accounts, (accuracy of setup, rate, etc.) and ensures all clients are added to pledge report and set up with custodial bank.
- Assists with GIB programs processes and operations.
- Participates in projects or assignments involving GIB.
- Works directly with GIB leadership to meet department's goals, objectives, and plans.
- Serves as the Bank's contact to state legislative audit for account confirmations.
- May travel for company business.
- Regularly exercises discretion and judgment in the performance of essential job functions.
- Maintains good punctuality and attendance to work.
- Follows Bank policy, procedures, and guidelines.
Knowledge, Skills & Abilities- Knowledge of public fund deposits, collateral requirements and city, county, state, and federal laws related to public funds.
- Knowledge of brokered, listing services, and other institutional deposit types and applicable laws and requirements.
- Ability to communicate effectively, both verbally and in writing, including ability to present to senior and executive management.
- Ability to demonstrate initiative in managing work and accomplish objectives.
- Ability to work independently, without close supervision.
- Ability to read and interpret documents (i.e., pledge agreements, collateral agreements, reciprocal deposit agreements, public fund RFP, collateral confirmation request documents, deposit confirmation request documents, brokered deposit documents).
- Ability to work effectively and demonstrate flexibility in a continually changing environment.
- Ability to demonstrate effective organization, critical thinking, analytical and critical thinking skills.
- Ability to manage multiple tasks with exacting deadlines in a demanding environment.
- Ability to demonstrate effective customer service skills.
- Ability to maintain confidentiality.
- Ability to work extended hours.
- Ability to work effectively in a team environment.
- Ability to maintain diligence.
- Ability to demonstrate effective time management skills.
- Ability to travel for business purposes, if needed.
- Skill in using computer and Microsoft Office including, Word, Excel, PowerPoint, and Outlook.
Basic Qualifications- Bachelor's degree or commensurate work experience, required.
- 5+ years of work experience in banking sales and service, required.
- 3+ years of work experience with government and institutional deposits, required.
- 3 years of work experience with new accounts, required.
- 1+ year of supervisory or leadership experience, preferred.
Job ExpectationsOperate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
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