Sr. Solutions Architect

Presidio • $130K — $155K *

US-AnywhereRemote in United States

Information Technology

5 - 7 years of experience

Yesterday

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Job Overview by Ladders

Qualifications

7+ years of experience with AWS EUC Solutions, specifically Workspaces Personal and Workspaces Application.
General knowledge of major EUC products like Citrix DaaS, MSFT AVD, and Horizon.
Previous consulting and presales experience required.
Strong commitment to continuous improvement and customer satisfaction.
Excellent written and verbal communication skills for proposals and presentations.
Strong documentation and standardization skills.

Responsibilities

Collaborate with sales and technical teams to engage with clients and present solutions.
Collect and analyze business and technical requirements from clients.
Facilitate discussions and brainstorming sessions to drive innovative solutions.
Deliver technical presentations and product demonstrations effectively.
Support proof-of-concept efforts and create Bills of Materials (BOMs).
Assist in project delivery alongside the Consulting Engineer team.
Provide daily direction to the solutions architect vertical and manage escalations.

Benefits

Remote work flexibility with occasional travel.
Opportunity to influence and improve client experiences.
Engagement in developing new products and solutions.
Access to continuous learning and professional development opportunities.

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Full Job Description

The Role

Sr. Solutions Architect, End User Computing

Job Summary:

As a Sr. Solutions Architect, have responsibility for account team enablement tasks such as meeting with Presidio account teams to assist with Modern Platforms EUC Strategy, meeting with clients to develop statements of work, BOMs, or presentations, and overall customer and vendor planning and development.

Travel Requirements:

This remote position involves occasional travel. It will be based in any location in the United States.

Job Responsibilities:

Working as part of the sales and technical team, attending customer meetings; must be comfortable presenting to and communicating with all levels of staff from Helpdesk to C-Level
Collecting business and technical requirements
Driving whiteboard conversations
Delivering technical presentations and product demonstrations
Supporting proof-of-concept efforts, creating Bill of Materials (BOMs)
Creating and delivering proposals and accomplishing related results as needed
Assisting Consulting Engineer team with project delivery.
Ability to work with minimal direction in a team environment to drive business
Provide daily work direction to the solutions architect vertical.
Serve as the primary escalation path for both solutions architects and clients and engage upper management when necessary.
Assist with pre/post-sales calls with sales and clients such as IKO and EKO meetings.
Provide regular status updates to engineering managers to keep them informed about issues, impediments, escalations and necessary resources.
Provides areas for improvement and has direct influence on training/validating new processes.
Engages on developing new products and new solutions
Attend daily meetings with clients when necessary to review high-priority issues and provide/accept guidance on issues affecting their internal infrastructure. This would include being familiar with the client's environment and having extensive knowledge of the infrastructure.
Provide feedback to management on process improvements and areas of concern.
Other duties as assigned.

Required Skills:

7 years + of AWS EUC Solutions specifically Workspaces Personal and Workspaces Application and migration/replatform experience. In addition to the AWS Core 3rd party offerings around Citrix Core on CMI and Horizon on Core V1.
General knowledge and ability to speak to the major EUC Products and solutions primarily Citrix DaaS, Netscaler, MSFT AVD/Nerdio, Omnissa/Horizon 8/Horizon Cloud/WorkspaceOne.
Previous consulting & presales experience.
Candidate must be a standard bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise
Must have excellent written and verbal communication skills, to present solutions to customers, respond to RFP/RFQs, and to develop strong written proposals.
Strong adherence to SLA's and commitment to customer satisfaction
Excellent documentation and standardization skills

Additional Desired Skills:

Experience working with AWS ProServ
Citrix, AWS, AVD, and Omnissa/Horizon Technology certifications
Additional experience with other EUC providers like VMWare, AWS, and Microsoft.
3-5 years of experience with other vendors in the EUC space like Igel, Nexthink, ControlUp, IslandIO, Liquidware, FSLogix, VDI Monitoring solutions etc;
Experience acting in similar team lead capacity or management roles

Education and Experience:

Bachelor's degree or equivalent experience and/or military experience
7+ years of delivery and architecture experience with Citrix and the EUC ecosystem.
5+ years of experience working with one or more of the following EUC Architectures to include virtual applications & desktops, VMware Horizon, Horizon Cloud, NetScaler, Citrix Cloud, AVD, Azure and/or AWS Workspaces

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About Presidio

Presidio is a leading provider of information technology services and solutions for businesses of all sizes. The company offers a wide range of services, including cloud computing, cybersecurity, data center solutions, and more. Presidio was founded in 2003 and has since grown to become one of the largest IT services companies in the United States. The company has over 3,000 employees and serves clients in a variety of industries, including healthcare, finance, and government.

Learn more about Presidio

Size

2,900 employees

Industry

Information Technology

Founded

2003

NASDAQ

PSDO

* Ladders Estimates

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