Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
Minimum 5 years of hands-on Jira and Confluence administration
Production experience with ScriptRunner for Jira (Groovy scripting)
Experience building system integrations using REST APIs and SQL/relational databases
Experience writing technical documentation and delivering end-user training
Ability to gather requirements from non-technical users and translate them into specifications
Responsibilities
Administer and customize the NAVSEA Fusion Jira and Confluence environment
Develop ScriptRunner for Jira scripts and custom functions
Design and prototype bidirectional integrations between Jira and Navy maintenance databases
Integrate Jira with Power BI to build management dashboards and KPI reports
Analyze and refine Jira workflows aligned to the Joint Fleet Maintenance Manual
Manage user trouble tickets using ITIL-based SOPs
Migrate Confluence spaces and Jira projects between environments
Develop and maintain user guides and training documentation
Design and deliver end-user and developer training sessions
Provide weekly and monthly status reports and participate in project meetings
Benefits
Full-time employment with opportunities for professional development
On-site work at Naval Base San Diego
Potential for travel up to 3 times per year
Access to government training programs and certifications
Engagement with a collaborative team focused on Navy maintenance initiatives
Full Job Description
Location: On-site, Naval Base San Diego, San Diego, CA (Southwest Regional Maintenance Center).
Employment Type: Full-Time
Security Clearance: No security clearance required. Must be able to obtain a DoD Common Access Card (CAC) within 60 days of hire, which requires fingerprinting and a favorably adjudicated federal background investigation.
Travel: Up to 3 CONUS trips per year. Status: Actively Hiring
Job Summary
We are looking for a Systems Analyst III / Atlassian Engineer to own the NAVSEA Fusion Jira and Confluence environment that the U.S. Navy's Southwest Regional Maintenance Center (SWRMC) uses to manage and track ship repairs, contracts, purchases and funds, with users across the Mid-Atlantic Regional Maintenance Center (MARMC) and NSWC Dahlgren Division. You will be responsible for Atlassian administration and scripting, integrations with Navy maintenance databases, Power BI reporting, and the documentation and training that drive adoption across the Regional Maintenance Center community.
Key Responsibilities
Administer and customize the unclassified NAVSEA Fusion Jira and Confluence environment, including projects, spaces, workflows, schemes, and permissions
Develop ScriptRunner for Jira (Groovy) scripts and custom functions, working directly with the Jira database and object structures
Design, prototype, code, and test bidirectional integrations between Jira and the Navy Maintenance Database (NMD) and the Ship Maintenance Data Improvement Initiative (SMDII) database
Integrate Jira with Power BI and build management dashboards, KPI reports, and predictive analytics
Analyze and refine Jira workflows aligned to the Joint Fleet Maintenance Manual (JFMM), including Government Furnished Material and contract element (CLIN, RCC) tracking
Manage user trouble tickets using ITIL-based SOPs and escalate DevOps-level issues to NAVSEA Fusion customer support
Migrate Confluence spaces and Jira projects, workflows, and configurations between environments
Develop and maintain user guides, SOPs, a Developer's Guide, and annotated workflow, custom field, and script documentation
Design and deliver end-user and developer training, and track attendance, assessments, and feedback
Provide weekly status reports and monthly integration status reports, and participate in weekly meetings with developers, Government project management, and technical working groups
Required Qualifications
Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
Minimum 5 years of hands-on Jira administration (workflows, schemes, permissions) and Confluence space administration
Production experience with ScriptRunner for Jira (Groovy scripting)
Experience building system integrations using REST APIs and SQL/relational databases
Experience writing technical documentation (user guides, SOPs) and delivering end-user training
Experience gathering requirements from non-technical business users and translating them into system specifications
Ability to obtain a DoD CAC within 60 days of hire
Preferred Qualifications
Microsoft Power BI dashboard development experience
Navy ship maintenance or Joint Fleet Maintenance Manual (JFMM) familiarity
Federal government or DoD IT background
Experience with ITIL-based service management
Certifications
Ability to obtain a DoD Common Access Card (CAC) within 60 days of hire
DoD/Navy mandatory training (Cyber Awareness, Privacy, CUI, Records Management, OPSEC, Counter-Intelligence Awareness, SWRMC Security Refresher) completed at onboarding and annually; Antiterrorism Level I within 30 days of hire and annually
CompTIA Security+ or DoD 8140-approved equivalent desired
Atlassian certification (e.g., Jira Administrator), Microsoft Power BI Data Analyst (PL-300), and ITIL 4 Foundation desired