Do you want to help education technology companies build what's next with generative AI? Do you enjoy owning the technical relationship with a customer, from the first architecture whiteboard to a production launch at scale? Would you like a seat on a sales team where your technical judgment shapes the plan and the strategy?
Amazon Web Services is looking for a Senior Solutions Architect to join the EdTech team in the Worldwide Public Sector (WWPS) organization. You'll be the trusted technical advisor to a set of strategic EdTech customers, from fast-growing startups to established learning platforms that serve millions of students and teachers. You'll help them design, build, and scale on AWS, with a focus on bringing generative and agentic AI into their products in ways that are secure, cost-effective, and ready for production.
From idea to IPO and beyond, AWS sets the standard for education technology. The AWS Cloud lets EdTechs build and launch solutions that help students learn every day. You'll work on problems like scaling for back-to-school peaks, building AI tutors and assistants that teachers and districts can trust, protecting student data, and turning years of learning data into products that improve outcomes.
Key job responsibilities
- Own the technical engagement for a portfolio of strategic EdTech customers, and be accountable for their architecture decisions and their success on AWS.
- Lead generative AI engagements from use case to production, using services such as Amazon Bedrock, Amazon SageMaker AI, and Amazon Q, including RAG, agents, evaluation, and guardrails.
- Design secure, scalable architectures that meet the privacy and compliance expectations of schools and districts.
- Partner with account managers on account plans, and bring a technical point of view to strategy, opportunity reviews, and executive conversations.
- Turn what you see across customers into reusable patterns, and bring customer feedback to AWS service teams to influence the roadmap.
- Raise the bar for the SA community by mentoring other Solutions Architects, sharing best practices, and speaking at customer and industry events.
- Travel up to 25 to 30% to meet with customers and partners.
Key job responsibilities
- Execution of a strategic technical account plan for platform adoption (e.g., establish relationships to influence technical stakeholders);
- Direct customer interaction to technically qualify and validate sales opportunities (e.g., conduct architecture meetings to validate solution);
- Thought leadership engagements to evangelize and advocate for the AWS platform (e.g., public speaking at customer/partner events) ;
- Curation and documentation of best practices to accelerate deployments of AWS solutions (e.g., public whitepapers, blogs, code);
- Conducting technical enablement for customers/partners (e.g., Immersion Days); and
- Capturing customer feedback and demand for evolving the AWS platform.
A day in the life
You might start with an architecture review for a customer launching an AI teaching assistant. Then you build a proof of concept on Amazon Bedrock, and end the day walking a CTO through a plan to cut inference cost before back-to-school. You'll go deep with engineers and stay strategic with executives, often on the same day.
About the team
EdTech West is a subregion of the North America-based WWPS EdTech organization. The team covers eight territories, each containing multiple customer accounts. Every territory operates with a paired Solutions Architect (SA) and Account Manager (AM).
EdTech and its sister GovTech teams (collectively "xTech") belong to the State and Local Government and Education (SLG/EDU) domain.
Our Customers
EdTech customers are Independent Software Vendors (ISVs) that build and deliver SaaS products for education institutions. Most are private-equity backed commercial companies. They prioritize speed to market, cost control, and product innovation. A large portion of our engagements center on guiding these customers through on-premises-to-cloud migrations and Generative AI adoption.
Industry Rhythm
The education technology industry operates on a seasonal cycle aligned with the academic calendar. Customers deploy their largest application and workload changes during summer months when end-user disruption is lowest. New projects, regional expansions, and application launches occur throughout the year.
BASIC QUALIFICATIONS
- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
PREFERRED QUALIFICATIONS
- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of AWS services, market segments, customer base and industry verticals
- Experience working with end user or developer communities
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience in SAP clean core design concepts, including design and build using non-SAP technologies in domains such as Generative / Agentic AI, and data & analytics
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, TEMPE - 153,600.00 - 207,800.00 USD annually
USA, OR, Portland - 153,600.00 - 207,800.00 USD annually
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually
