About the RoleWe're looking for a
Senior Software Engineer who thrives in an
AI-native environment-someone who's excited to build scalable, intelligent systems that blend automation, reasoning, and modern infrastructure.
You'll play a key role in architecting and implementing the systems that power our AI-driven platform, helping define how we integrate large language models (LLMs), knowledge graphs, and intelligent workflows into enterprise-scale software.
This is a hands-on role for someone who codes deeply, thinks systemically, and wants to shape the future of AI-augmented engineering.
ResponsibilitiesAI-Driven Technical Ownership- Take end-to-end ownership of complex features and systems-from architecture and implementation to deployment and observability.
- Design and evolve AI-native services that embed LLMs and reasoning capabilities directly into product workflows.
- Work cross-functionally with product, design, and data teams to infuse AI-powered intelligence into the user and developer experience.
- Drive architectural decisions that balance rapid experimentation with long-term scalability and reliability.
Hands-On Engineering- Backend First: Lead design, implementation, testing, and deployment of backend services, APIs (REST/GraphQL), and core data infrastructure that power scalable enterprise workflows.
- Full Stack Delivery: Build user-facing features where needed, connecting frontend UI with backend systems - you'll own the full path from browser to database.
- Shape the Stack: Help define and evolve our architecture - from backend systems and databases to the UI frameworks and client integrations that consume them.
- AI and Workflow Innovation: Integrate AI/LLM capabilities into backend pipelines and product logic that make ITSM smarter and easier to use.
- Performance & Scale: Architect highly performant, secure, and scalable services for enterprise environments, with monitoring and observability in place.
- Collaboration: Partner with designers, frontend engineers, and infrastructure teams to translate product thinking into real, high-impact solutions.
- Developer Experience: Improve internal tooling, deployment pipelines, and best practices around CI/CD and automated testing.
- Security & Compliance: Build with enterprise-grade security and compliance in mind from the start (SOC 2, ISO 27001).
Qualifications- Experience: Strong background in backend systems and API design with real SaaS production experience; comfortable contributing across the stack.
- Backend Languages: Proficiency in one or more modern backend languages (Python, Go, Rust, C++, etc.) and designing distributed systems.
- Frontend Fluency: Familiar with modern frontend frameworks (React, Vue, Angular) and comfortable building or iterating on UI components that interface with your backend.
- Databases & Storage: Strong hands-on experience with NoSQL and (ideally) graph or databases.
- Cloud & DevOps: Experience with cloud platforms (AWS/GCP/Azure), containerization (Docker/Kubernetes), and infrastructure as code (Terraform).
- Problem Solving Mindset: Pragmatic, product-driven engineer who thrives in high-velocity startup environments and can balance backend complexity with UI quality.
- Bonus: Experience integrating AI/LLM features or working with enterprise workflow systems.
Nice to Have- Experience building microservices or event-driven architectures.
- Prior experience with high-throughput or low-latency systems.
- Contributions to open-source projects or a strong portfolio of technical work.
Why You'll Love This Role- Build core systems for an AI-native enterprise platform-where AI isn't an add-on, it's the foundation.
- Work in a team that uses AI as a development accelerator-pairing human expertise with machine intelligence to move fast and build better.
- Help define modern best practices for AI-augmented software engineering.
- Join a focused, collaborative team in Midtown Manhattan-moving quickly, experimenting boldly, and building together.
What We Offer- Build foundational product features for an AI-first enterprise platform
- The opportunity to take ownership of critical systems that scale to millions of users
- A culture that values craftsmanship, autonomy, and technical excellence
- Competitive compensation, equity, and benefits package
- Work from our Flatiron District, Manhattan office, where you'll be side-by-side with the founding team in a supportive, collaborative setting. Our team works on-site five days a week, growing and building together, and the location is easy to reach with plenty of public transportation options.
The reasonably estimated yearly salary for this role at is: $160,000-$230,000 USD.
