About the RoleWe are seeking
Full Stack Engineers with deep experience designing and building enterprise-grade applications. You'll be responsible for building user-facing features and backend services end-to-end, collaborating closely with designers, product engineers, and infrastructure experts.
Responsibilities- Own features end-to-end: design, implement, test, and deploy user-facing functionality and backend APIs
- Shape the stack: work across front-end, backend, and database layers (stack not set yet - you'll help define it)
- AI-native product development: integrate AI/LLM capabilities into workflows to make ITSM smarter and more efficient
- Performance & scale: build highly performant, secure, and scalable services for enterprise customers
- Collaborate cross-functionally: partner with platform engineers on infrastructure, and with product/design on UX
- Developer productivity: contribute to internal tooling, code quality, and CI/CD best practices
- Security & compliance: bake in enterprise-grade security and compliance (SOC 2, ISO 27001) from day one
- Customer impact: deliver features that enterprise users actually love, in contrast to the legacy tools they tolerate
Qualifications- Education: Degree in Computer Science, Engineering, or related field from a top-tier engineering school
- Experience: Full Stack Engineering (or Software Engineer with end-to-end ownership) in SaaS environments serving enterprise customers
- Frontend: Skilled with modern frameworks (React, Vue, Angular, or similar). Strong understanding of design systems and building clean, performant UIs
- Backend: Proficient in at least one modern programming language (Python, Go, Rust, C++ or similar). Experience designing REST/GraphQL APIs and distributed systems
- Databases: Hands-on with relational (Postgres/MySQL) and ideally non-relational or graph databases
- Cloud: Strong experience with AWS, GCP, or Azure
- DevOps: Familiar with CI/CD pipelines, Docker, Kubernetes, and IaC (Terraform)
- Mindset: Pragmatic, product-driven engineer who thrives in high-velocity startup environments
- Bonus: Experience building applications with AI/LLM integrations, or exposure to ITSM/enterprise workflows. Taking products from 0 to 1
What We Offer- Build foundational product features for an AI-first enterprise platform
- The opportunity to take ownership of critical systems that scale to millions of users
- A culture that values craftsmanship, autonomy, and technical excellence
- Competitive compensation, equity, and benefits package
- Work from our Flatiron District, Manhattan office, where you'll be side-by-side with the founding team in a supportive, collaborative setting. Our team works on-site five days a week, growing and building together, and the location is easy to reach with plenty of public transportation options.
The reasonably estimated yearly salary for this role at is: $160,000-$230,000 USD
