Your roleAs a Software Engineer, you'll be responsible for developing and maintaining features to enhance customers' day-to-day communication experience. You'll work closely with customers and customer-facing teams to provide industry-leading calling workflows. On this team, you'll be participating in an effort to combine traditional hardware solutions with Dialpad's cutting-edge cloud communication platform. You'll be contributing directly to high-impact projects that drive critical business strategies.
This position reports to our Hardware Engineering Manager and is a hybrid role, with the opportunity to be based in our Vancouver office.
What you'll do- Develop and maintain software solutions and integrations that interface with VoIP devices, including IP phones, SIP adapters, ATA adapters, and DECT base stations.
- Design and implement features and improvements for device management, provisioning, activation, and control in the UI.
- Troubleshoot production/customer-related issues with devices.
- Write and maintain comprehensive unit tests to ensure the robustness of the device integration management software.
- Maintain code quality by reviewing peers' code.
- Collaborate with Product Management, Design, and cross-functional engineering teams to understand the requirements and translate them into technical specifications.
- Work closely with QA throughout the entire lifecycle of a feature.
- Work on self-development and continuous self-improvement to stay up-to-date with the latest technologies in the field.
Skills you'll bring- Professional experience as a Software Engineer.
- Hands-on experience with Python or other relevant structured languages.
- Experience working with both front-end and back-end technologies.
- Experience working with databases.
- Expertise in unit testing.
- Familiarity with networking protocols (TCP, UDP).
- Experience with RESTful APIs.
- Familiarity with version control systems (Git).
For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.
British Columbia, Canada Salary Range
$175,500-$218,250 CAD
Why Join Dialpad- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee's impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.
