Primary Function
The Sr Renovation Project Analyst works with the Renovation Project Analyst, management team and internal stakeholders to ensure compliance, training initiatives and escalations are effectively managed during the Draw Administration process for VA, FHA 203(k), FHLMC Choice and FNMA Homestyle Renovation and Escrow Holdback loans. The Analyst is expected to lead the Draw Administration team on special projects while delivering outstanding customer service to all stakeholders.
Principal Duties
- Advise and assist internal business partners (Accounting, QC, Government Insuring, etc.) with complex project-related inquiries (Accounting, QC, government insuring)
- Reviews/analyzes documentation submitted on behalf of the renovation project analyst to ensure it meets the Company’s underwriting, investor (FNMA/FHLMC/FHA/VA) guideline requirements.
- Determines project eligibility based on the Company’s agency/investor guidelines.
- Reviews and approves disbursements requests based on the Company’s agency/investor guidelines.
- Communicates and handles complex customer interactions and handles disputes through proper channels. Support training initiatives for Renovation Project Analysts.
- Conducts quality review of disbursements requests based on agency/investor guidelines, including the submission of all current required renovation documents.
- Conducts quality review of daily, weekly, and monthly Renovation reporting controls created to ensure appropriate processes and procedures are executed.
- Creates and facilitates training and refresher classes to support training initiatives for Renovation Project Analysts.
- Takes the lead on special projects and initiatives introduced to improve team performance in compliance, production, and quality.
- Manages investor Regulatory requirements to ensure appropriate SLA’s are met.
- Participates in the implementation of process improvement/cost saving initiatives.
- Reviews and provides feedback on monthly investor reporting.
- Performs related duties as assigned by management.
Education and Experience Requirements
- High school diploma or equivalent, required.
- Bachelor’s degree (Business/Finance/Accounting), preferred.
- 5+ years' mortgage loan life-cycle experience; &/or 2 year Conventional/Government renovation project review experience.
Knowledge, Skill, and Ability Requirements
- Excellent interpersonal, oral & written communication skills including Microsoft Office & SharePoint.
- Demonstrated ability to multi-task, prioritize & time manage efficiently & effectively; strong analytical skills with the ability to exercise independent judgment.
- Ability to work autonomously under minimal supervision.
- Excellent customer service orientation.
- Strong attention to detail and organization skills.
- Ability to adapt to change and grasp new concepts with minimal guidance.
- FHA 203(k) &/or HomeStyle Renovation processing experience highly preferred.
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
