7+ years of recruitment experience leading teams across multiple locations.
Proven experience managing global or offshore recruitment delivery teams in a client-facing environment.
Deep understanding of contingent workforce recruitment and MSP operations.
Experience translating workforce data into strategic recommendations.
Strong coaching and development skills with a track record of driving results.
Experience leading process improvement initiatives within recruitment functions.
Strong relationship management and stakeholder partnership skills.
Proficiency with recruiting technologies and workforce analytics platforms.
Responsibilities
Lead recruitment delivery operations to meet SLAs and KPIs.
Develop and execute sourcing strategies for evolving talent needs.
Partner with stakeholders to identify talent pipeline gaps and support program growth.
Drive team performance through coaching and proactive management of challenges.
Analyze recruitment data to provide strategic recommendations and business reviews.
Onboard and develop high-performing team members while promoting best practices.
Collaborate with various departments to optimize recruiting technologies and workflows.
Benefits
Comprehensive health, dental, and vision insurance.
RRSP retirement savings plan with company match options.
Paid time off, including vacation, sick leave, and holidays.
Employee assistance program (EAP).
Life and disability insurance.
Professional development and tuition reimbursement opportunities.
Full Job Description
Job Description
The Sr. Recruitment Sourcing Manager leads global delivery teams in support of Direct Sourcing clients and other project recruiting needs. This position directly and indirectly manages recruiters, talent assessors, and recruitment coordinators across Global Delivery Centers, driving performance against SLAs while partnering with clients and program stakeholders to support contingent workforce strategies.
This role combines operational excellence with strategic leadership. The Sr. Recruitment Sourcing Manager allocates resources, coaches team members, resolves escalations, and owns performance outcomes across a client portfolio. The role proactively identifies talent pipeline gaps, develops sourcing and hiring strategies for evolving workforce needs, delivers data-driven insights, and supports continuous improvement initiatives that enhance program performance and client value.
Your duties may include, but are not limited to:
Lead recruitment delivery operations within team and across Global Delivery Centers, ensuring attainment of SLAs, KPIs, operational excellence, and achievement of client workforce objectives.
Develop and execute sourcing and hiring strategies that address evolving talent needs, workforce demands, and recruitment priorities.
Partner with program stakeholders, delivery teams, and internal business partners to identify talent pipeline gaps, execute sourcing strategies for diverse skill sets, and support opportunities for Direct Sourcing program growth.
Drive team performance through coaching, development, accountability, and proactive management of recruitment challenges, escalations, and delivery risks.
Analyze recruitment and workforce data to identify trends, provide strategic recommendations, and prepare and deliver business reviews that communicate program performance, client outcomes, operational results, and opportunities for continuous improvement.
Onboard, develop, and retain high-performing team members while promoting knowledge sharing, process consistency, and best-practice adoption across global delivery teams.
Partner with internal and external stakeholders to optimize recruiting technologies, improve workflows, identify operational efficiencies, and support continuous improvement initiatives.
Collaborate with PMO, Finance, HR, Analytics, Technology, OpCo partners, and others to support business objectives, drive program performance, and ensure alignment across stakeholder groups.
Serve as a primary escalation point for recruitment delivery issues and partner with stakeholders to support workforce continuity, contractor lifecycle activities, and successful hiring outcomes.
Qualifications
7+ years of recruitment experience with demonstrated success leading teams across multiple locations through both direct and indirect leadership.
Proven experience managing global or offshore recruitment delivery teams in a client-facing environment.
Deep understanding of contingent workforce recruitment, sourcing strategy, and MSP operations.
Experience translating workforce and operational data into strategic recommendations and business decisions.
Strong coaching and development skills with a track record of driving results and accountability.
Experience leading process improvement initiatives and driving operational excellence within recruitment functions.
Strong relationship management and stakeholder partnership skills.
Demonstrated ability to collaborate effectively across multiple functions and organizational levels.
Proficiency with recruiting technologies, ATS, CRM, VMS, reporting tools, and workforce analytics platforms.
Excellent communication, presentation, and influencing skills.
Bachelor's degree preferred
Additional Information
Per Salary Transparency: The range for this position is $114,300 CAD - $119,300 CAD + bonus.
AI Usage Disclosure
Please note that we use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
Existing Vacancy Statement
This posting is for an existing vacancy within our organization.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
Benefits Overview:
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
Comprehensive health, dental, and vision insurance
RRSP retirement savings plan with company match options
Paid time off, including vacation, sick leave, and holidays
Employee assistance program (EAP)
Life and disability insurance
Professional development and tuition reimbursement opportunities
