Amazon

Sr. Quality & Reliability Engineer, Hardware Engineering Services

Amazon$159K — $215K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant engineering field (Reliability, Mechanical, etc.)
  • 5+ years in Quality, Reliability or mechanical design engineering, preferably for server platforms
  • Strong background in DFMEA, Accelerated Life Testing (ALT), and statistical analysis
  • Proven ability in root cause analysis and process design
  • Experience influencing cross-functional teams and stakeholders
  • Knowledge of quality improvement processes and measures
  • Detail-oriented with strong analytical skills and effective communication abilities.

Responsibilities

  • Define and implement reliability validation strategies for cooling components
  • Create and execute test plans aligned with real-world usage
  • Lead DFMEA and reliability activities to mitigate risks early
  • Collaborate with system teams on integration and validation testing
  • Analyze root causes for component qualifications and fleet failures
  • Initiate corrective actions with teams and suppliers
  • Transform failure mechanisms into actionable improvements.

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching program
  • Paid time off and parental leave
  • Access to mental health support services
  • Flexible spending accounts for health and dependent care
  • Adoption and surrogacy reimbursement coverage.
Full Job Description
We are seeking a Senior Component Quality & Reliability Engineer to own the end-to-end quality and reliability of liquid cooling components used in next-generation server systems. This role will focus on ensuring that liquid cooling solutions meet performance, durability, and field reliability targets across both new product introduction (NPI) and sustaining phases.

You will serve as the primary owner for liquid cooling component quality and reliability, including cold plates, pumps, manifolds, hoses, quick disconnects, and CDU interfaces. You will drive qualification strategy, monitor supplier quality, and provide field performance insights. This is a highly cross-functional role requiring strong technical judgment, structured problem-solving, and the ability to influence design and manufacturing decisions.

Key job responsibilities
• Define and execute reliability validation strategies for liquid cooling components and subsystems
• Develop test plans (e.g., HALT, stress testing, lifecycle validation) aligned to real-world use conditions
• Lead DFMEA and Design for Reliability (DFR) activities to identify and mitigate risks early
• Partner with system teams to ensure proper integration testing and margin validation
• Drive root cause analysis for component qualification and fleet failures
• Drive corrective and preventive actions with internal teams, manufacturing partners and component suppliers
• Translate failure mechanisms into actionable design, material, and process improvements

Lead Supplier Quality
• Define critical-to-quality requirements and process controls for suppliers
• Conduct supplier audits and support qualification readiness
• Partner with suppliers to improve process capability, reliability performance, and defect detection
• Analyze fleet performance data (e.g., failure trends, AFR, ARR) for liquid cooling components
• Apply statistical methods (e.g., Weibull analysis) to predict risk and inform actions
• Drive systemic issue identification and resolution across platforms

Influence Cross-Functional Decisions
• Communicate risks clearly
• Provide data-driven input to design and architecture tradeoffs

About the team

This team is responsible for the end-to-end lifecycle of mechanical components that enable high-performance, large-scale data center systems. Engineers work as primary owners of their components, partnering closely with suppliers and manufacturing teams to ensure solutions perform reliably from initial development through deployment in the field.

Our mission is to deliver highly reliable, scalable solutions that support increasingly demanding compute workloads. This includes solving challenges related to performance and long-term operation in real-world data center environments.

Engineers develop deep expertise in their component domains, enabling more effective design reviews, targeted validation strategies, and rapid resolution of issues observed during development and in production systems.

BASIC QUALIFICATIONS

- Experience in developing functional specifications, design verification plans and functional test procedures

- 5+ years of root cause analysis and process design experience

- Knowledge of process improvement and quality measures

- Experience working across teams and influencing teams that are not your own

- Experience that includes strong analytical skills, attention to detail, and effective communication abilities

- Bachelor's degree in Reliability Engineering, Physics, Material Science, Mechanical engineering or related field

- 5+ years of Quality, Reliability, and/or mechanical design engineering work (experience with server platforms or data center operations preferred)

- Strong background in reliability engineering methods (DFMEA, ALT, statistical analysis) at the sub-assembly or component level

PREFERRED QUALIFICATIONS

- Experience working with interdisciplinary teams to execute product design from concept to production

- Experience with the project management of technical projects

- Master's Degree or PhD in Reliability Engineering, Quality Engineering, or related field

- Demonstrated ability to uncover systemic issues prior to NPI

- Experience with liquid cooling technologies (e.g., cold plates, quick disconnects, fluid systems) strongly preferred

- Knowledge of fluid system failure modes (leakage, corrosion, clogging, material compatibility)

- Analytical, test plan, and test procedure development experience related to server platforms or high-tech hardware

- Demonstrated ability to drive failure analysis activities to root cause swiftly and accurately

- Able to work in a diverse team

- Experience operating in ambiguous environments where requirements are not fully defined, including establishing reliability strategies, test plans, and risk frameworks from first principles

- Reliability modeling and materials characterization experience

- Ability to influence development teams, procurement and external partners

- Experience working with global suppliers and ODM/OEM partners

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 159,200.00 - 215,300.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Manufacturing & Automotive Jobs

Find similar Sr. Quality & Reliability Engineer, Hardware Engineering Services jobs: