Sr. Program ManagerHouston, TXThe actual location of this job is in Houston, TX, US. Relocation assistance is available for eligible candidates and their families, if needed.
This is a fully site-based role. Working together in person supports close, real-time collaboration and the technical precision needed to manufacture medicines to the highest quality and safety standards.
What you will do:- Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer's expectations
- Understand the Customer's needs and represent their interests by acting as their advocate on-site
- Use all PM Standard Work processes to effectively manage projects
- Fully accountable for all operational aspects in leading and motivating cross-functional project teams to deliver on all scope objectives with the highest level of quality
- Manages the financial aspects of assigned programs. Actions include but not limiting to forecasting, invoicing, and revenue recognition.
- Ensure Customer satisfaction throughout the life of the program through collaborative relationship management with AM/Sales
- Act as PM Peer during Onboarding of new individuals
- Develop and share best practices in PM tools and methodologies at local level
- Ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview.
What we are looking for:Matrix Management
- Ability to engage with individuals over whom you have no direct control, to form a cohesive team around a set of common project objectives.
- Ensure a robust project governance is in place and provide clarity of roles, responsibilities & expectations of everyone associated with the project.
- Demonstrate motivational skills and ability to build robust, long-lasting relationships, developing rapport and trust within the project teams.
- Demonstrate a positive attitude fostering open dialogue and two-way communication within the team.
Organization Skills
- Ability to successfully plan, organize and control all activities and processes which form part of the project plan.
- Effectively manages the project plan via Planview in terms of timeline, risks, issues, OTIF and any other project related deliverables.
- Ability to manage a high workload in a constantly changing environment using effective delegation, holding stakeholders and project team members accountable for their actions.
- Goes beyond conventional planning and uses their business acumen to anticipate potential issues and hazards to avoid project delays
Issue and Risk Management
- Proactively identify potential project Risks, identify the relevant Risk owner, assign level of severity and track using Planview.
- Develop and manage a mitigation plan for all identified medium (yellow) and high level (red) Risks with the goal of preventing realization into Issues. Escalate in cases of delay or no progress.
- If an Issue does occur, the PM demonstrates a strong analytical mind-set to quickly resolve any problems or conflict that may result.
- Actively drive Issue resolution via Planview utilizing all available resources to develop a solution that is acceptable for both Lonza and the customer
Stakeholder Management and Situational Leadership
- Able to identify all stakeholders associated with a project, analyze their expectations, their influences and the level of support they will provide.
- Demonstrate agile leadership and communication styles and adapt accordingly to suit the stakeholders, audience or situation.
- Develop a tactical approach to engage with all stakeholders and efficiently manage any conflicts of interest that may arise.
- Continually challenge the status quo. Embrace new ways of working to ensure successful team collaboration and project execution.
Strategic Portfolio Management
- Lead the successful delivery of all products and services at the site level and be the internal customer advocate when strategic portfolio decisions are required.
- Ensure conformance to PM Standard Work at all times.
- Define portfolio KPIs to monitor progress towards strategic objectives.
- Maintain a holistic view on portfolio risk and issue profile, supporting mitigation plans to ensure effectiveness. Promote transparency in communication during the escalation process.
- Ensure Customer Lessons Learned are carried out according to plan across the portfolio with the output shared at the site and network level.
- Promote a culture of best practice and internal lessons learned sharing at the site level and distribute findings across the network.
- Ensure a high level of data quality across all PM systems and processes is maintained at all times
Empowerment and Development
- Engage and motivate the team by advocating the discipline of a good work-life balance, nurturing strong relationships and developing trust through open communication.
- Empower the team by delegating authority and decision-making, sharing information and soliciting input.
- Enable the team to be fully accountable for their respective areas of the program whilst always displaying a customer centric mindset.
- Ensure personal development and growth opportunities within the team or in other disciplines outside of Program Management.
- Coach the team through experience, whilst fostering a culture of continuous improvement.
What you will get: - An agile career and dynamic working culture.
- An inclusive and ethical workplace.
- Compensation programs that recognize high performance.
- A variety of benefits dependent on role and location.
The full list of our global benefits can be found here:
https://www.lonza.com/careers/benefits 
