Sr Program Manager

Centific

$140K — $180K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of localization management experience, specifically with enterprise accounts.
  • Proven ability to manage cross-functional teams distributed globally.
  • Expertise in stakeholder management, including high-level client interactions and reporting.
  • Familiarity with multilingual natural language processing (NLP) and localization workflows is advantageous.
  • Fluency in English is required; proficiency in additional languages is a plus.
  • Strong skills in communication, negotiation, and reporting.
  • Experience in financial and resource planning.

Responsibilities

  • Own program management for multilingual AI from planning to delivery.
  • Maintain primary client contact, ensuring client satisfaction with deliverables.
  • Coordinate with engineering, linguistics, and data ops to meet timelines.
  • Report program status, risks, and dependencies to stakeholders and clients.
  • Oversee vendor coordination for localization and language-specific data.
  • Standardize processes across multilingual programs.
  • Identify growth opportunities within enterprise accounts.
  • Lead and mentor a delivery team to achieve program goals.

Benefits

  • Remote work flexibility allowing for better work-life balance.
  • Opportunity to work with cutting-edge multilingual AI technology.
  • Engage with diverse, cross-functional teams across the globe.
  • Professional development and mentorship opportunities.
  • Chance to provide measurable business value through innovative projects.
Full Job Description

About Job

Job Title: Sr. Program Manager, Multilingual AI
Location: Remote (Serbia)

About the Role
Centific is looking for a Sr. Program Manager to drive execution across multilingual AI initiatives — managing enterprise client accounts and coordinating cross-functional delivery for localization, language-data, and multilingual model workstreams.

What You'll Do

  • Own end-to-end program management for multilingual AI initiatives, from planning through delivery

  • Serve as the primary point of contact for enterprise accounts, managing relationships and ensuring delivery meets client expectations

  • Coordinate across engineering, linguistics/localization, and data operations teams to keep programs on schedule

  • Track and report on program health, risks, and dependencies to senior stakeholders and clients

  • Manage vendor/partner coordination for language-specific data and localization work

  • Drive process standardization across multilingual program workstreams

  • Identify opportunities to expand scope or deepen engagement within existing enterprise accounts

  • Manage and mentor a delivery team

  • Ensure program outcomes deliver measurable business value

What You'll Need

  • 5+ years of experience in localization, with direct experience managing enterprise accounts

  • Experience managing cross-functional, globally distributed teams

  • Strong client-facing and stakeholder management skills, with executive-level reporting experience

  • Familiarity with multilingual NLP, localization workflows, or language-data pipelines is a plus

  • Fluency in English required; additional language proficiency is a plus given the client-facing, multilingual nature of the role

  • Advanced communication, negotiation & reporting.

  • Strong Financial & resource planning

Salary: $140,000-$180,000

Similar Jobs

More Jobs at Centific

More Technical Services Jobs

Find similar Sr Program Manager jobs: