Amazon

Sr. Program Manager, AFP Recruiting

Amazon • $104K — $155K *
Staffing
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of program or project management experience
  • Proficient in using data and metrics for driving improvements
  • Experience managing program strategy and delivering results to senior leadership
  • Proven ownership of a high-volume selection funnel with designed workflows and evaluation frameworks
  • Experienced in leading and prioritizing support or coordinator teams

Responsibilities

  • Own the complete AFP recruiting funnel from inquiry to selection
  • Design, document, and continuously optimize recruiting workflows and selection frameworks
  • Lead and develop a support team while managing workflow and quality standards
  • Analyze funnel performance data to identify bottlenecks and implement improvements
  • Drive tooling automation and system integration to expedite candidate processing
  • Manage third-party vendor relationships and ensure accountability
  • Identify AI solutions to streamline manual processes and ensure compliance

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching contributions for retirement savings
  • Paid time off and parental leave policies
  • Flexibility with health spending accounts and adoption reimbursement options
  • Access to mental health support and medical advice services
Full Job Description
Would you like to help entrepreneurs launch trucking businesses and shape who joins one of Amazon's fastest-growing transportation programs? If you have a passion for building scalable programs, improving hiring processes, and applying technology to make them better, you may be the right fit for the Sr. Program Manager, AFP Recruiting role for Amazon Freight Partner. Amazon Freight Partner (freightpartner.amazon.com) is a program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, the ability to hire from their local communities, and long-term growth potential.

This is not a traditional talent acquisition role. This role is a program management position focused on building and optimizing the systems, tools, and processes that power AFP's partner selection funnel.

We are looking for a Sr. Program Manager who will own the end-to-end recruiting funnel that takes a prospective Amazon Freight Partner from initial inquiry to selection. This role manages the application review, screening, and interview processes; leads a support team and external vendors; and uses data and AI to improve the speed, quality, and consistency of partner selection.

Key job responsibilities
• Own the AFP recruiting funnel end to end, from inquiry, application through screening, interviews, and selection.
• Design, document, and continuously optimize recruiting workflows, screening rubrics, selection frameworks.
• Lead and develop a coordinator and contractor support team, setting quality standards and managing workload across the funnel.
• Analyze funnel performance data to identify where candidates stall or drop off, diagnose root causes of conversion fluctuations, and implement process improvements to increase throughput.
• Lead tooling automation and system integration, including screening tools, scheduling systems, and pipeline management platforms, to reduce manual effort and accelerate candidate movement through the funnel.
• Manage third-party vendors, including assessment and screening tools, and hold them accountable to service levels.
• Identify and deploy AI and automation to reduce manual review effort, ensuring tools comply with AI and automated decision-making regulations.
• Communicate funnel performance, risks, and recommendations to senior leadership.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Experience owning a high-volume selection or vetting funnel end to end, including designing workflows, screening rubrics, and evaluation frameworks.

- Experience leading a support or coordinator team, including setting priorities, quality standards, and managing workload.

PREFERRED QUALIFICATIONS

- Experience using Salesforce or other CRM tools

- Experience identifying and implementing AI or automation solutions

- Master's degree in business, operations, analytics, human resources, or related field.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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