VXI Global Solutions

Sr. Product Marketing Manager, Lending

VXI Global Solutions$150K — $208K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 6-10+ years of experience in product marketing, with 3+ years in consumer lending or regulated financial services.
  • Proven history of managing end-to-end go-to-market strategies targeting measurable business outcomes.
  • Strong grasp of product marketing fundamentals, including customer insights and competitive intelligence.
  • Experience collaborating with cross-functional teams such as Product, Growth, and Compliance.
  • Ability to lead through influence and drive alignment across departments.
  • Skilled at translating complex product details into clear customer narratives.
  • Analytical mindset with a track record of using data to inform strategy.

Responsibilities

  • Own and execute go-to-market strategy for Chime's personal loan product.
  • Develop clear and differentiated positioning and messaging for customers.
  • Drive alignment across Product, Growth, Brand, and Analytics teams.
  • Influence product strategy based on customer insights and market analysis.
  • Own business outcomes related to product adoption and engagement.
  • Partner with Growth and Lifecycle teams for effective multichannel performance.
  • Establish best practices for high-quality product launches.

Benefits

  • In-office work policy with flexible remote work options.
  • Diverse benefits including backup child, elder, and pet care support.
  • Comprehensive health, financial, and well-being benefits for all life stages.
  • Generous vacation policy with company-wide paid days off.
  • 1% of time off dedicated to supporting community organizations.
  • Annual wellness stipend for eligible expenses.
  • Up to 22 weeks paid parental leave for birthing parents, 12 for non-birthing parents.
  • Access to family planning reimbursement.
Full Job Description
About the Role

We are hiring for a Sr. Product Marketing Manager for Chime's Lending product ecosystem. In this role, you'll own how we bring to market and position Chime's growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending.

You'll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations.

The base salary offered for this role and level of experience will begin at $150,000.00 and up to $208,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Own and execute go-to-market strategy for Chime's personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches
  • Develop clear, differentiated positioning and messaging that drives customer understanding and adoption
  • Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution
  • Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis
  • Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies
  • Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization
To thrive in this role, you have
  • 6-10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing
  • A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment
  • Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development
  • Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance
  • A demonstrated ability to lead through influence and drive cross-functional alignment and execution
  • The ability to translate complex product capabilities into clear, compelling customer narratives
  • A strong analytical mindset with experience using data to inform strategy and measure impact

#LI-Onsite #LI-AM1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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